Not responding, even while playing

Perrorist

Newbie Joined: Jun 01, 2017 18:14 Messages: 20 Offline

Solved by

Aug 10, 2017 06:57

I selected an MP3 track and PowerDVD 16 sprang up and the track began to play, but as soon as I tried to minimise the screen or simply click on the screen, the screen faded with a "Not responding" message. It never did this before.

I reinstalled the software and the first time I used it again it was fine. However, the problem returned when I restarted it with a new track.

Why is this happening?

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Aug 10, 2017 08:48

Are you using a Registry Cleaner either a stand alone or as part of anothe program like an antivirus?

Do you have another program that may grab your playback device?

Edit: By the way, did you have your antivirus off or disabled when you reinstalled the software?

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This message was edited 1 time. Last update was at Aug 10. 2017 10:07

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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Perrorist

Newbie Joined: Jun 01, 2017 18:14 Messages: 20 Offline

Aug 10, 2017 14:57

Thanks for the reply. I have a registry cleaner (Ccleaner Pro). I have other programs that could grab the playback device, but they're not activated (though I might have done so unintentionally -- I need to check running processes). I rarely have a need to disable antivirus software.

Quote Are you using a Registry Cleaner either a stand alone or as part of anothe program like an antivirus?

Do you have another program that may grab your playback device?

Edit: By the way, did you have your antivirus off or disabled when you reinstalled the software?

.

.

Perrorist

Newbie Joined: Jun 01, 2017 18:14 Messages: 20 Offline

Aug 13, 2017 04:34

Another program did interfere. The problem is now resolved. Thanks, stevek.

Quote Thanks for the reply. I have a registry cleaner (Ccleaner Pro). I have other programs that could grab the playback device, but they're not activated (though I might have done so unintentionally -- I need to check running processes). I rarely have a need to disable antivirus software.

Quote Are you using a Registry Cleaner either a stand alone or as part of anothe program like an antivirus?

Do you have another program that may grab your playback device?

Edit: By the way, did you have your antivirus off or disabled when you reinstalled the software?

.

.

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Aug 13, 2017 08:06

Which one ? Your response may help opthers. .
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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Perrorist

Newbie Joined: Jun 01, 2017 18:14 Messages: 20 Offline

Aug 13, 2017 16:01

I don't know, as I've not had the problem since, but a number of other programs were open, including Google, some of which could use an audio process. Guesswork rather than fact, I'm afraid.

Quote Which one ? Your response may help opthers.