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Not able to launch trial version of CyberLink Audio Director
David-Livermore [Avatar]
Newbie Joined: Mar 10, 2017 11:11 Messages: 20 Offline
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I have a paid version of Cyberlink PowerDirector 15.

I just installed a trial version of Cyberlink AudioDirector.

When I try to launch AudioDirector from within PowerDirector (by selecting Edit Audio / Audio Director), I receive the following error message:

"Cyberlink AudioDirector cannot launch because it is currently in use. Finish your current task in AudioDirector and then try again."

AudioDirector is not in use when I receive this error.

Any help will be greatly appreciated.

Thank you,
David
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
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Reboot your computer, or...
Right-click TASK MANAGER and look for AudioDirector in processes. Kill the process.

This message was edited 1 time. Last update was at Aug 06. 2017 10:50

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David-Livermore [Avatar]
Newbie Joined: Mar 10, 2017 11:11 Messages: 20 Offline
[Post New]
Quote Reboot your computer, or...
Right-click TASK MANAGER and look for AudioDirector in processes. Kill the process.




Thanks Barry.

Those were the first two things I tried.

I realize now that the problem is unrelated to PowerDirector.

When I start AudioDirector, a launch screen displays that says "You have 30 days of free evaluation left."

When I click "Try Now," I receive the message shown on the attached screen print.

Any ideas? I'll probably uninstall then reinstall AD.

Thanks,
David
[Thumb - screenprint.jpg]
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Screen print of error message
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This message was edited 1 time. Last update was at Aug 06. 2017 12:35

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