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Error Message "This Disc Type Is Not Supported"
Readyrob1957
Newbie Location: San Diego, CA Joined: Dec 09, 2016 12:17 Messages: 34 Offline
[Post New] Jul 26, 2017 15:47
I have tried unsuccessfully to burn a copy of my brother's wedding onto DVD. I have had great success in the past editing and burning DVDs with no problem. However, now I get the message "This Disc Type Is Not Supported" when I insert a blank DVD into my Blue Ray burner.

I tried utilizing the menu system in PD 15 and the preview works fine. I also rendered the video into M2TS and MP4 and they both play fine on my computer. However, both times when I try to burn the dvd using PD 15, I get this error message. My computer did crash in June and I had to reinstall all my programs and I upgraded to PD 15 Ultra.

I am running Windows 10, latest version.

What setting do I need to change to get my burner to burn the DVD? I tried different blank DVDs to determine if it was the DVD, but that did not appear to help.

Please help, Thank You!

Robert
[Thumb - PD 15 Error Message.PNG]
 Filename
PD 15 Error Message.PNG
[Disk]
 Description
 Filesize
229 Kbytes
 Downloaded:
49 time(s)
"I believe everything's gonna be alright."
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
[Post New] Jul 26, 2017 16:05
Per the screenshot you attached, your 1 hour 20 min video needs to be on a dual layer dvd: 6024MB/4700MB. You have single layer 4.7GB dvd selected. You can also fix this problem by selecting SmartFit instead of Best Quality in the 2D disc tab if you intend to use a 4.7GB dvd.
Readyrob1957
Newbie Location: San Diego, CA Joined: Dec 09, 2016 12:17 Messages: 34 Offline
[Post New] Jul 26, 2017 16:47
Tomasc,

Thank you so much for your timely reply. Yes, I had the wrong size disc selected. I took about a 6 month break from PD and seems like i forgot several of the basics.

Curious to know from the screen shot how you determined I had selected the incorrect disc 4.7 instead of 25 GB? I could not figure out for the life of me what I was doing wrong.

Thanks again.

Robert. "I believe everything's gonna be alright."
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