Inconsistent behavior with multiple optical drives

ChrisF

Newbie Joined: May 14, 2017 19:08 Messages: 3 Offline

Solved by

Jul 17, 2017 18:48

My workstation runs Windows 10 (latest updates) and PowerDVD 17 (latest updates). It has three internal optical blu-ray drives (all new). Windows recognizes these correctly as does PowerDVD. PowerDVD functions correctly when there is a disk in any one of the drives but as soon as there is a disk in more than one drive it doesn't recognize either disk as a video disk and therefore won't play either. It does read the disk title and displays that. Other applications (such as MakeMKV) recognize and operated with all three drives simultaneously but I cannot get PowerDVD to work in this configuration when more than one disk is loaded. Am I missing a configuration parameter somewhere, or is this a limitation of PowerDVD. Any suggestions would be appreciated. I've tried researching but haven't found anything useful. -Chris

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

Jul 17, 2017 22:17

Quote My workstation runs Windows 10 (latest updates) and PowerDVD 17 (latest updates). It has three internal optical blu-ray drives (all new). Windows recognizes these correctly as does PowerDVD. PowerDVD functions correctly when there is a disk in any one of the drives but as soon as there is a disk in more than one drive it doesn't recognize either disk as a video disk and therefore won't play either. It does read the disk title and displays that. Other applications (such as MakeMKV) recognize and operated with all three drives simultaneously but I cannot get PowerDVD to work in this configuration when more than one disk is loaded. Am I missing a configuration parameter somewhere, or is this a limitation of PowerDVD. Any suggestions would be appreciated. I've tried researching but haven't found anything useful. -Chris

Did you launch MakeMKV decryption simultaneously when powerdvd was launching?
Ensure there is no other processes or background processes occupying the optical drives simultaneously.

ChrisF

Newbie Joined: May 14, 2017 19:08 Messages: 3 Offline

Jul 17, 2017 22:38

Quote

Quote My workstation runs Windows 10 (latest updates) and PowerDVD 17 (latest updates). It has three internal optical blu-ray drives (all new). Windows recognizes these correctly as does PowerDVD. PowerDVD functions correctly when there is a disk in any one of the drives but as soon as there is a disk in more than one drive it doesn't recognize either disk as a video disk and therefore won't play either. It does read the disk title and displays that. Other applications (such as MakeMKV) recognize and operated with all three drives simultaneously but I cannot get PowerDVD to work in this configuration when more than one disk is loaded. Am I missing a configuration parameter somewhere, or is this a limitation of PowerDVD. Any suggestions would be appreciated. I've tried researching but haven't found anything useful. -Chris

Did you launch MakeMKV decryption simultaneously when powerdvd was launching?
Ensure there is no other processes or background processes occupying the optical drives simultaneously.

Thank you for the reply. I do not have any other application, such as MakeMKV, accessing the drive at the same time I am trying to have PowerDVD access it.

triffid

Member Location: Prague, the heart of Europe Joined: Feb 04, 2017 06:33 Messages: 146 Offline

Jul 18, 2017 00:46

There are two ODDs in my PC for many years and all PDVD versions always correctly showed the names of both discs inside. I can choose which one I want to play. When the playback stops and PDVD main screen reappears, it still shows both discs and I can choose again. This always worked without any issue with all posible combinations of ODDs of different brands (CD burner x DVD reader x DVD burner x BDXL x UHD BD reader). I believe your issue is caused by something else than PDVD. I never got three drives though.

I would recommend to you to uninstall it and try a free trial version to check its behavior. Any virtual drives?

This message was edited 2 times. Last update was at Jul 18. 2017 00:52

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ChrisF

Newbie Joined: May 14, 2017 19:08 Messages: 3 Offline

Jul 18, 2017 21:58

Quote There are two ODDs in my PC for many years and all PDVD versions always correctly showed the names of both discs inside. I can choose which one I want to play. When the playback stops and PDVD main screen reappears, it still shows both discs and I can choose again. This always worked without any issue with all posible combinations of ODDs of different brands (CD burner x DVD reader x DVD burner x BDXL x UHD BD reader). I believe your issue is caused by something else than PDVD. I never got three drives though.

I would recommend to you to uninstall it and try a free trial version to check its behavior. Any virtual drives?

Thank you for the reply, Triffid. I have found through some experimentation that, when I have disks in all three drives and then start PowerDVD, none of the disks are recognized. However, if I eject the disk and reinsert it, that disk and only that disk is then recognized and I can play it. Whichever disk drive I do the eject/insert last is recognized but only that one. I can live with that, I guess...it just seems a little inelegant.

I suspect there may be some configuration parameter somewhere (perhaps in the OS) that I need to adjust...I just have found anything that seems obvious.