I can confirm the exact same behaviour, it also does not seem to matter what type of input file I use.

Definite bug, in fact you simply cannot trim a clip with the trim function, even if you load it and only drag the end slide to shorten the clip then click ok. Multitrim does indeed work fine, perhaps the easiest way for them to fix it is to remove the "Trim" tab altogether and simply leave the Multitrim for a less cluttered interface. If I had been designing it I wouldn't have bothered having a Multi trim AND a trim, bit pointless.

Hope this saves you time with support.
Intel Quad Core, NV 8800GT, Vista (32bit), Canon Powershot TX1. Editing 1280x720 (p) NTSC 30 fps motion jpeg in .avi container....to AVCHD DVDs for Blu Ray playback

Thank you David. That will save me a LOT of time. Just wish support would have at least tried the very, very concise simple steps to reproduce the problem. Oh well, off to support I go. Intel Core 2 Quad, 4 GB DDR2 RAM, Vista 64 bit, ATI Radeon HD 3850, Canon HF100

This is at least the second bug associated with this build. The other is the stuttering of pictures when making a slideshow.

I've decided to go back to the build which was released in November (I forgot the build number). I like to save the patches in case you have to revert to a known to be working version. I guess the moral of the story is if it isn't broke, don't fix it.

Q9300 2.5 GHz
4 GB Ram
Nvidia 9800 GT

Hi Guys,

Just to let you know I can't replicate the problem on my system PD 2519 at either aspect ratio with .mp4 .avi .mpg files.

System specs
XP MCE
Athlone 64X2 4600+ 2.4GHz 3GB RAM Radeon X1600 SATA 1x 500GB 1x 320GB

Cheers
Adrian Life is really simple, but we insist on making it complicated. (see below)
Confucius
AMD Phenom IIX6 1055T, win10, 5 internal drives, 7 usb drives, struggling power supply.

Works fine for me.

Robert

Howdy, I just got the program couple days ago. I like it accept for my "Trim" crash problem.Latest PD 7 patch is installed.

Same problem here. Any type of single or multiple trim causes a crash.

What we have to do is start listing exact specs of system builds and Vista versions. It obviously works on some not on others.

I forget how you list out sys specs and paste it to a post. I've beeen out of computer stuff for a while.

Reinstalling program couple times does nothing.

I did as suggested in 1st post. No problem absolutely. I use WIN XP64.
I presume it could be a problem with Vista. Vista, unfortunately behaves differently on different computers
PC specs :
OS Windows 10.0 Pro
MB - AS rock Z77 extreme 11
Intel 3770K @ 4.0 Ghz OC
Gskill 32 GB RAM 1800 Mhz
6 TB HDD, SSD bootable
nVidia ASUS GTX 660 Ti
BenQ 22" LCD monitor 1920x1080

Same problem here with the trim feature. Crashes every time. I have Vista and did a system restore back to the previous version and things work fine. Probably won't update patches anymore unless having problems.

Same here simple trim crashes PD7 Ultra rv 2519
New user so to loose such a basic item is not very impressive

DCore Turionx2 4GB ATI 3650

OK, This issue as WilliamI will confirm is being investigated by R&D and they are having difficulty in replicating the issue.

As William has been the only one to make available a project where this is taking place perhaps a few more can "volunteer" - that means you, you and you . All volunteers please send me a PM and reference the title:
Re:Trim crashes in 2519
and
the url in the first line of your PM'd reply:
http://forum.cyberlink.com/forum/posts/list/5718.page
please.

I will send you data and links.

Please select: File > Export > Pack Project Materials > create a new folder.

Dafydd
[Moderator]

Same problem when i'm editing with PD7.System crashes when using trim.Can however use multi trim without the crash.


Have sent requested details away to support and am now awaiting fix.
Hopefully!

Am using the latest version of PD7 with patch installed on a Dell XPS 1530 laptop running vista 32bit

Quote: OK, This issue as WilliamI will confirm is being investigated by R&D and they are having difficulty in replicating the issue.

As William has been the only one to make available a project where this is taking place perhaps a few more can "volunteer" - that means you, you and you . All volunteers please send me a PM and reference the title:
Re:Trim crashes in 2519
and
the url in the first line of your PM'd reply:
http://forum.cyberlink.com/forum/posts/list/5718.page
please.

I will send you data and links.

Please select: File > Export > Pack Project Materials > create a new folder.

Dafydd
[Moderator]

Info sent to support

Hi,
I have a TEST FIX which I need tested and reported back on please.

Please download the Trim fix - click here

Only apply the fix if you have a trim issue.

The zip file contains installation instructions. The fix was provided by R&D at CyberLink.

Please report here your findings - thank you.

Dafydd
[Moderator]

Hi Dafydd

Have run a quick test on the fix and seems to have cured the problem

I'll let you know if I have any other ill effects.

thanks,

Mike

Thank you Mike,

I just need a few others to test and confirm, then it's a "go" on that fix.

Dafydd

I tested it on a couple videos and it seems to work fine. Thanks for your good work on this.

Thanks Tim for the feedback, much appreciated.

Dafydd

Hi Dafydd

My crash problem in trim seems to have resloved itself without the fix.
Have no idea why, so i'm a bit reluctant to test your fix at this time.


If applying your fix will do no harm then i"ll give it a go.

Thanks to R and D for attention to this matter

Andy

Hello Dafydd,

In attempting to use your "trim fix" I get a "...failed to start because ctlfactory.dll was not found. ..."

I am running Windows Vista Ultimate 64b. Have version 7.0.2519 PD installed.

Any thoughts?

Thanks for all your support on the forum.

Jerry