Can't get Youcam to show in social media platforms

Angelie B

Newbie Joined: Aug 10, 2016 19:28 Messages: 2 Offline

Solved by

May 01, 2017 04:24

Anyone experiencing a lack of integration between Youcam7 & Social media platforms such as FB, Zoom or Skype? It used to work perfect until the last FF updates... I submitted a ticket 2 days ago, still no resolution, can anyone advise me?

Hicham_B

Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline

Jun 21, 2017 11:29

Hi Angelie B,

Have you contacted the customer support yet? http://www.cyberlink.com/support/contact-support.jsp

Greetings
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

cyberbiker

Newbie Joined: Feb 08, 2009 15:09 Messages: 26 Offline

Jun 21, 2017 20:18

Quote Anyone experiencing a lack of integration between Youcam7 & Social media platforms such as FB, Zoom or Skype? It used to work perfect until the last FF updates... I submitted a ticket 2 days ago, still no resolution, can anyone advise me?

Angelie, there are two versions of Skype for Windows 10: Wind10-Skype Integrated and Skype Classic.

Note Cyberlink just posted a new build for YoouCam7, Build 2316 dated 20Jun17. There was an old build 2316, but I guess they cleaned it up. The YouCam features now show up for me in Skype Classic; however, Cyberlink and Microsoft have not gotten together to add it to the Integrated version.

The YoiuCam 7 features are also available to me on Facebook Messenger screen.

This message was edited 1 time. Last update was at Jun 21. 2017 20:20

MediaSuite14 Ultra, Youcam7, Windows10 Creator x64