Hi,

I was running powerdvd 16 ultra fine (Winows 7 - 64 bit with latest updates), so I brought an upgrade to Powerdvd 17 Ultra, it installs ok, but wont launch when I double click it, so I cant even get to the the enter the key code part.

I double click on the icon, nothing happens, I tried runing it directly in the PDVD17 folder, same, I tried running Activate.exe in there as well (probably should not have, but getting frustrated at my new purchase not working!!) and it just says my trail is over and please buy.

Has anyone else had this issue, any ideas what to try next?, I've uninstalled, reinstalled, and always the same, at the end of the install when it finshed and you click the 'Launch Power DVD 17' button, nothing happens, the install window just closes.

I've even tried downloading the trail version, same problem at the end of the install clicking launch does nothing, but with the trail version if I try to run the Active.exe in the PDVD17 folder it says I've got 30 days left of my trail, uninstalled, then installed my downloaded (from the Cyberlink links provided with the keys ) and still the same.

Pretty frustrated at this point, and not sure what to try next, it should just work! grrr.

Thanks, Ryan

Video card - Nvidia 1080ti with 381.65 drivers
990x Cpu
Windows 7 64 bit ultimate.



Edit:

After more investigation, the application event viewer has this error: ( I tried installing the latest C++ redistributions etc, but did not seem to help)

SideBySide Event 33

Activation context generation failed for "C:\Program Files
(x86)\CyberLink\PowerDVD17\PowerDVD.exe.Manifest". Dependent Assembly
Kanten.X,type="win32",version="1.0.0.0" could not be found. Please use
sxstrace.exe for detailed diaqnoisis.

I see someone with windows10 creators edition was getting this error, but I'm on Windows 7 64 bit SP1