PowerDirector 14 Screen Recorder

Stephen Phillips

Newbie Joined: Mar 21, 2017 15:06 Messages: 9 Offline

Solved by

Mar 22, 2017 22:08

I am trying to start the Screen Recorder in PowerDirector 14, but I am getting this:

The item 'ScreenRecorder.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to delete this shortcut?

I look everywhere in the Cyberlink directory only to not find it there. When I try screen recording from PowerDirector 14, it tells me that I need to upgrade in order to use that feature.

PLEASE FIX AS SOON AS POSSIBLE WITH A GOOD PATCH UPDATE! Stephen Phillips

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Mar 22, 2017 23:00

Please read this sticky: http://forum.cyberlink.com/forum/posts/list/50108.page#post_box_263488 and supply the build and sr number. Let us know how you obtain the software.

Stephen Phillips

Newbie Joined: Mar 21, 2017 15:06 Messages: 9 Offline

Mar 23, 2017 17:12

Quote Please read this sticky: http://forum.cyberlink.com/forum/posts/list/50108.page#post_box_263488 and supply the build and sr number. Let us know how you obtain the software.

Build: 14.0.3022.0

SR: MES160526-03

I purchased off of Amazon on Sunday and received the package yesterday.

I have tried doing patch updates, but have been getting this:

" You do not have the required version of the program installed on your system. The installation will abort. Please contact your application provider. The installation of this program was unsuccessful. Please report this installation issue by going to http://www.cyberlink.com/cs-help and attaching Cyberlink PowerDirector 14.0.zip from your desktop."


Filename	20170323_140734.jpg	Download
Description	This is the first thing that pops up when I click it
Filesize	2827 Kbytes
Downloaded:	45 time(s)


Filename	20170323_140718.jpg	Download
Description	I have a shortcut on my Windows 10 start menu
Filesize	2813 Kbytes
Downloaded:	45 time(s)


Filename	20170323_140746.jpg	Download
Description	After a few seconds, this pops up.
Filesize	2729 Kbytes
Downloaded:	43 time(s)

This message was edited 1 time. Last update was at Mar 23. 2017 18:34

Stephen Phillips

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Mar 23, 2017 21:08

Thank you for supplying the information and the attached screenshots. The version numbers indicates that you purchased the Media Suite 14 which includes a stripped down version of PD14. Here is the link to what you purchased: https://www.cyberlink.com/products/cyberlink-media-suite-ultra/compare-versions_en_US.html . Please read the note under Compare Versions. It is recommended that you download the trial first and buy it only if you can be satisfied. Unfortunately Cyberlink did not appear to have a comparison chart against the standalone version available on their website this year to help those in your situation.

If this is the only issue then using a free screen capture utility is much better and is preferred by many users. I only use the supplied screen recorder to record issues for this forum and nothing else.

Let us know if this helps...

Stephen Phillips

Newbie Joined: Mar 21, 2017 15:06 Messages: 9 Offline

Mar 23, 2017 21:28

Quote Thank you for supplying the information and the attached screenshots. The version numbers indicates that you purchased the Media Suite 14 which includes a stripped down version of PD14. Here is the link to what you purchased: https://www.cyberlink.com/products/cyberlink-media-suite-ultra/compare-versions_en_US.html . Please read the note under Compare Versions. It is recommended that you download the trial first and buy it only if you can be satisfied. Unfortunately Cyberlink did not appear to have a comparison chart against the standalone version available on their website this year to help those in your situation.

If this is the only issue then using a free screen capture utility is much better and is preferred by many users. I only use the supplied screen recorder to record issues for this forum and nothing else.

Let us know if this helps...

That is absurd! If I get like the Director Suite 5, with PowerDirector 15, will screen recording work, then? Stephen Phillips

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Mar 23, 2017 21:52

Quote That is absurd! If I get like the Director Suite 5, with PowerDirector 15, will screen recording work, then?

Yes the screen recorder is included and should work in the ultra version up to the director suite but not in the deluxe version I believe. Look at it this way, the director suite won’t include P2Go, media expresso, PDVD, etc. so you have done well for $70. Each of the software individually sells for that for each of them.