Cannot change burn speed

Larkascending

Newbie Joined: Mar 21, 2017 04:19 Messages: 9 Offline

Solved by

Mar 21, 2017 04:42

Hi.

I can't find the answer to this anywhere so would really appreciate anyone's help.

Using Powerdirector 14, and when I click on 'Burn in 2D' and then the Burn Settings icon, the 'Recording Speed' drop down menu only gives me '24' or '0' to choose from. No other speed options.

I'm actually using 16x discs, and they are coming out okay, but I keep reading about how slower burn speeds can lead to better, more reliable burns. I'd like to burn more slowly, as I'm going to be selling these discs and want them to be reliable, but there doesn't seem to be any option to.

Is this just me/my laptop burner? (Is is normal not to be able to choose a lower speed? I've not come across anyone apparently with this issue so far.)

Thank you very much for any ideas.

This message was edited 1 time. Last update was at Mar 21. 2017 11:20

Longedge

Senior Contributor Joined: Apr 28, 2011 15:38 Messages: 1504 Offline

Mar 21, 2017 04:55

Hello Larkascending and welcome to the forum.

That doesn't right at all, I see a full range of burn speed options (see screenshot). How about posting a shot of what you're seeing onscreen.


Filename	burn_settings.jpg	Download
Description	My burn settings dialogue.
Filesize	93 Kbytes
Downloaded:	80 time(s)

Larkascending

Newbie Joined: Mar 21, 2017 04:19 Messages: 9 Offline

Mar 21, 2017 05:20

Hi Longedge, and thank you for your reply.

Yes, your screenshot shows exactly the right page. Where you have that list of options I simply have '24' defaulting at the top and when I click on the drop down I just get the (only other) option of '0' !

It's as if my laptop built in dvd burner drive will only burn at one speed, that being 24.

I've also just opened up Power2go 8 and in the options there I only have 'maximum' - no others to choose from in the relevant dropdown menu.

I wondered if there may be somewhere on my PC itself I need to go to change some settings?

THanks again if you have any suggestions at all.

All the best,

Jem

Quote Hello Larkascending and welcome to the forum.

That doesn't right at all, I see a full range of burn speed options (see screenshot). How about posting a shot of what you're seeing onscreen.

Longedge

Senior Contributor Joined: Apr 28, 2011 15:38 Messages: 1504 Offline

Mar 21, 2017 09:11

This is a new one on me! Has the drive worked normally in the past? Have you previously been able to select a range of burn speeds. To be offered only 24x when using 16x blank media indicates something badly wrong. Can you post the output from dxdiag from your laptop and that may give some clue and also a screenshot of what you're seeing in the burn dialogue.

p.s. - you don't say but are you on Windows10? I wonder if this is part of the aftermath of Microsoft's recent updates. If so, a system restore might just be in order.

This message was edited 2 times. Last update was at Mar 21. 2017 09:13

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Mar 21, 2017 10:58

You need to insert a blank disc in the drive first. Windows can then determine the type and speed of optical medium in the drive. A short time after the spinning stops, it is in then you can set the appropriate speed allowed for the medium in PD14 or any other software.

Let us know if this solves the problem.

Larkascending

Newbie Joined: Mar 21, 2017 04:19 Messages: 9 Offline

Mar 21, 2017 11:17

Quote This is a new one on me! Has the drive worked normally in the past? Have you previously been able to select a range of burn speeds. To be offered only 24x when using 16x blank media indicates something badly wrong. Can you post the output from dxdiag from your laptop and that may give some clue and also a screenshot of what you're seeing in the burn dialogue.

p.s. - you don't say but are you on Windows10? I wonder if this is part of the aftermath of Microsoft's recent updates. If so, a system restore might just be in order.

Hi again,

Thanks once again for your help.

I am on Windows 10, and I think Tomasc has just identified the problem.

I really appreciate your time.

What I must have done is not put the disc into the drive until after I looked at the burn speed drop-down menu.

I've just tried it again now with a blank disc in the drive and there are now options. It's a 16x disc, and the options I get are 8x and downwards. I'm guessing this is because the drive can't go as fast as 16x (?).

Anyway, that's okay.

Thanks v much again.

This message was edited 1 time. Last update was at Mar 21. 2017 11:21

Larkascending

Newbie Joined: Mar 21, 2017 04:19 Messages: 9 Offline

Mar 21, 2017 11:19

Quote You need to insert a blank disc in the drive first. Windows can then determine the type and speed of optical medium in the drive. A short time after the spinning stops, it is in then you can set the appropriate speed allowed for the medium in PD14 or any other software.

Let us know if this solves the problem.

Hi Tomasc,

Thank you. I think you're right. I must have not put the disc into the drive until after I looked at the burn speed drop-down menu. I've just tried it again now with a blank disc in the drive and there are now options. It's a 16x disc, and the options I get are 8x and downwards. I'm guessing this is because the drive can't go as fast as 16x (?).Anyway, that's okay.

Thanks v much again.

Jem

bonagege

Senior Member Location: Italia, Lombardia GMT + 1 Joined: Jun 25, 2011 16:32 Messages: 187 Offline

Mar 21, 2017 11:59

The low speed is more suitable for burning W 10 64 , pc Dell XPS 8000 - core i7 2,8 GHz--ram 6 MB--GEFORCE GTX 1050TI 4GB - SSD 256 + 2x630--area Pal
Videocam: Panasonic SD 700 avchd
Pinnacle 14 - PD 9-13-17

Larkascending

Newbie Joined: Mar 21, 2017 04:19 Messages: 9 Offline

Mar 21, 2017 12:09

Quote The low speed is more suitable for burning

THanks!