Crashes while producing 3D video since updates?

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Forum Index » PowerDirector (previous versions)

jennifer012904

Newbie Location: 01543 Joined: Mar 08, 2013 18:44 Messages: 5 Offline

Solved by

Feb 22, 2017 18:15

I mainly film in 3D and is one of the main reasons I chose this product.. Ever since windows updated some office products I can not produce 3D videos.. It works fine in 2D..

CLD

Senior Contributor Joined: Mar 23, 2007 02:05 Messages: 925 Offline

Feb 22, 2017 23:34

Hello,

I suggest you contact technical support.

https://membership.cyberlink.com/support/service/technical-support.do

Be sure to include your DXDiag file:

http://forum.cyberlink.com/forum/posts/list/50105.page#post_box_263486

David

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