PD-14 snapshot not working at all

Nick 1228 in PA

Newbie Joined: Dec 02, 2015 23:43 Messages: 15 Offline

Solved by

Feb 08, 2017 00:03

It's not showing up in the project library. If I try to import the file from the PD folder, I get "file is broken or unsupported format or protected video content or another reason ..."

Thanks ...

Nick

glowx231

Newbie Joined: Jan 19, 2015 12:06 Messages: 32 Offline

Mar 09, 2017 11:03

For Snapshot feature to work, go into Settings & enable ‘Always prompt me to confirm captured snapshot filename’

Brother Dave

Newbie Joined: May 26, 2017 10:38 Messages: 1 Offline

May 26, 2017 10:46

I have looked into the settings and there is no option to always confirm as you stated.

The file never shows up on the clipboard either, so it cannot be pasted into a doc

There is no image file in the directory to access.

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

May 26, 2017 19:25

In Preferences you will find the snaphot settings.

Perhaps altering the format might provide a different result. You might consider deleting TEMP files also.

Image Preferences

Please let us know of any changes.


Filename	snapshot Preference.jpg	Download
Description	snapshot
Filesize	205 Kbytes
Downloaded:	80 time(s)

This message was edited 2 times. Last update was at May 26. 2017 19:31

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