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PowerDVD Remote code-location not showing
memeiriver [Avatar]
Newbie Joined: Sep 20, 2014 11:12 Messages: 22 Offline
[Post New] Oct 24, 2016 01:37
I don't think my PowerDVD Remote Free App is working properly (PowerDVD 16). I followed these instructions:

Pair PowerDVD Remote with PowerDVDConnect your PowerDVD Remote device (your mobile phone) and PowerDVD device (your PC) to the same wireless access point.

Launch PowerDVD on your PC. You will find a 4-digit passcode under the Devices/PowerDVD Remote tab.

Launch PowerDVD Remote on your mobile device and click the name your your PC with PowerDVD on server list.

Except I don't get a chance to type in any code whatsoever. Or any server, for that matter. It just says 'Finding PowerDVD', and then times out, saying it couldn't find it. So, at what alleged location am I supposed to enter this code?!
Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New] Oct 24, 2016 04:16
Hi memeiriver,

Please see the attached picture.

Greetings
Hicham
[Thumb - 987.JPG]
 Filename
987.JPG
[Disk]
 Description
Enable PDVD Remote
 Filesize
210 Kbytes
 Downloaded:
36 time(s)

This message was edited 2 times. Last update was at Oct 24. 2016 04:17

Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
memeiriver [Avatar]
Newbie Joined: Sep 20, 2014 11:12 Messages: 22 Offline
[Post New] Oct 24, 2016 06:06
Quote Hi memeiriver,

Please see the attached picture.

Greetings
Hicham




I think you misunderstood me. I have PowerDVD configured to accept the Remote App, and it gives me a code, but it's the App that doesn't offer me a place to input the code.
Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New] Oct 24, 2016 06:38
Hi memeiriver,

Sorry, you're right, I missunderstood you.
Please turn off you mobile internet and make sure your are connected (via wifi) to the same network as your Powerdvd.

Greetings
Hicham

This message was edited 1 time. Last update was at Oct 24. 2016 06:38

Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
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