Cyberlink, the converter still output the Audio out sync on 720p video

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Moorish

Newbie Joined: Apr 20, 2015 02:18 Messages: 30 Offline

Solved by

Sep 17, 2016 23:31

Cyberlink, I have PowerDirector versions from PD12 all the way up to PD15. And notice on one of the updates on PD13, the converter will place the audio out of sync only on 720p video from Windows Media Center, never 1080p.

I even complained about this very same problem on this actual forum at the launch of PD14 because it still wasn't rectified. Cyberlink, I hope you address this issue because it was fine at the very beginning of PD12 and PD13.

Speaking of the converter, there were certain channels, particularly Univision and Telemundo, that I couldn't convert over to M2TS format for editing because of something broken. This would only happen intermittently.

So after buying this version, that problem has been rectified but the audio synchronization problem with 720p still need to be addressed.

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Sep 18, 2016 08:43

Quote: Cyberlink, I have PowerDirector versions from PD12 all the way up to PD15. And notice on one of the updates on PD13, the converter will place the audio out of sync only on 720p video from Windows Media Center, never 1080p.

I even complained about this very same problem on this actual forum at the launch of PD14 because it still wasn't rectified. Cyberlink, I hope you address this issue because it was fine at the very beginning of PD12 and PD13.

Speaking of the converter, there were certain channels, particularly Univision and Telemundo, that I couldn't convert over to M2TS format for editing because of something broken. This would only happen intermittently.

So after buying this version, that problem has been rectified but the audio synchronization problem with 720p still need to be addressed.

Cyberlink Support is not on this forum, we are all just users like you.

You need to contact Cyberlink support, Write a ticket with you problems.

http://www.cyberlink.com/support/index.html

If you are not in the USA, then you can change the country at the top of the page. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.