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AMD Radeon RX series video support
stiny14 [Avatar]
Newbie Joined: Aug 26, 2016 13:45 Messages: 1 Offline
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Does anyone have AMD Radeon RX460, RX470 or RX480 video cards?



If so, does your Blu-Ray playback work on PowerDVD 15? Mine failes with:



Playback stopped because your graphics card driver is incompatible. Make sure it meets the minimum requirements. You can find additional information on the CyberLink FAW web site (code-0012).



I'm guessing this is due to PowerDVD not knowing this GPU (too new) and failing. Does anyone know a workaround?



-Jun
elanmike [Avatar]
Newbie Joined: Jan 05, 2017 15:45 Messages: 1 Offline
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Same problem here. Windows 7 Pro 64 bit. Using an RX 460 with latest AMD drivers from site. I really hate HDCP.







Quote Does anyone have AMD Radeon RX460, RX470 or RX480 video cards?



If so, does your Blu-Ray playback work on PowerDVD 15? Mine failes with:



Playback stopped because your graphics card driver is incompatible. Make sure it meets the minimum requirements. You can find additional information on the CyberLink FAW web site (code-0012).



I'm guessing this is due to PowerDVD not knowing this GPU (too new) and failing. Does anyone know a workaround?



-Jun
Wolf2013 [Avatar]
Newbie Joined: Feb 13, 2010 12:58 Messages: 9 Offline
[Post New]
I might give up on the Radeon and buy an Nvidia.

I had the same problem until (by accident) I hooked up my AV receiver via HDMI to my 390 Nitro card, not using my Soundblaster Z.

Strange enough, this solved my problem with "Playback stopped because your graphics card driver is incompatible".

This is even the case, if I switch back to the SoundBlaster for audio output - doesn't make sense...

However, I have for months by now ongoing issues with stuttering MP4, AVi, any file formats in full screen. Sometimes removing/re-installing the driver does the trick, but it's back after a few days without any Windows updates and/or updates and changes on the AMD driver. Tried different driver versions, etc.

The problem is simple back out of the blue without any recognisable pattern

I'm on Windows 10 creators update now, but was the same before the update. Also PDVD 17 Ultra and 16 Ultra.
Joecrow [Avatar]
Member Joined: Jun 03, 2011 02:52 Messages: 63 Offline
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I am using an AMD RX 460 which works OK with PDVD 15, except for not resetting the refresh rate from 23hz after 3D playback. I'm running Win 10 x64 (1607, Aniversary edition) though so maybe that is the difference. I tried with an Nvidia GTX 1050 Ti but was never able to get 3D working at all.

This message was edited 1 time. Last update was at May 30. 2017 05:00

Joe
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