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PD12 - pic quality jumps to lo-res
VideoJim [Avatar]
Newbie Location: Los Angeles, CA Joined: May 22, 2014 00:20 Messages: 20 Offline
[Post New] Aug 24, 2016 02:28
In PD12, on occasion, when I edit or split a clip of HD video, the preview screen jumps to lo-res quality.. Setting is still full HD quality for preview. If I save and reload clip, it's HD again - but if I make any change to it (like split or cut or even take a photo snapshot) it reverts to lo-res. Largest bummer is that creating a PRODUCE file from this edit turns out in lo-res, like our ancient friend VHS... Very bad for customer! This only happens sometimes, and not sure why or what workaround might be... Diag is attached.. Thanks in advance for help...
 Filename
JimDiag2016 .txt
[Disk]
 Description
 Filesize
60 Kbytes
 Downloaded:
187 time(s)
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
[Post New] Aug 24, 2016 10:39
The problem appear to be that of your video card. See this link: http://www.videocardbenchmark.net/gpu.php?gpu=GeForce+GT+635 . You need to take it out of the picture if possible. Try this: Go to Preference/Hardware Acceleration and uncheck both checkboxes. Hit Okay. Produce with no Fast Video Rendering. Your cpu rendering will be a lot faster.

Let us know if this solves the problem.

P.S. You can update that 3 year old video driver.

This message was edited 1 time. Last update was at Aug 24. 2016 10:40

VideoJim [Avatar]
Newbie Location: Los Angeles, CA Joined: May 22, 2014 00:20 Messages: 20 Offline
[Post New] Aug 24, 2016 17:41
Thanks, Tom for the input.... That video card, GT635, seems to be the lousiest on that list - I'll see about upgrading that... The 2 boxes under Hardware Acceleration were already unchecked, and Windows says the 3-year-old driver is the latest available... I'm wondering if anyone has experienced this occasional drop to lo-res image while editing....
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
[Post New] Aug 24, 2016 17:53
Go to the Nvidia driver website: http://www.nvidia.com/Download/index.aspx?lang=en-us and choose option 2 if you want to get the later drivers.
VideoJim [Avatar]
Newbie Location: Los Angeles, CA Joined: May 22, 2014 00:20 Messages: 20 Offline
[Post New] Aug 24, 2016 18:31
Thanks Tom, I'm on that right now....
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