Can't make working blu ray.

xmorobertson

Newbie Joined: Apr 26, 2016 04:57 Messages: 6 Offline

Solved by

Aug 08, 2016 06:42

I have had PowerDirector for almost 6 months now. When I first got it I was able to make working blu rays, meaning I can put the blu ray in my blu ray player and it functions like any normal blu ray disc booting to the menu, letting you choose what video you want to see. Now, using the same videos and subtitles as before, when I put the blu ray made from those files into my player, the player says I have a "Data" blu ray and won't even boot into the menu. What could be wrong here? I have tried uninstalling PowerDirector 14 and reinstalling in case there was corrupted files, but it has made no difference. All my disc are coming out as "Data" Blu rays. Please help.

This message was edited 1 time. Last update was at Aug 08. 2016 06:43

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Aug 08, 2016 07:08

Did you try someone else's blu ray player?

What brand discs are you using?

Try making a blu ray ISO and then burning that to a disc. The ISO will trouble shoot the program. USe the free version of Power2GO (for now) to burn the video blu ray or try the free ISOBurn to do it. Wacth for a lot of junk with ISO.Burn .
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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

xmorobertson

Newbie Joined: Apr 26, 2016 04:57 Messages: 6 Offline

Aug 08, 2016 07:31

I only use Verbatum blu rays. Use Imgburn to make the disc.

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Aug 08, 2016 07:47

Quote: I only use Verbatum blu rays. Use Imgburn to make the disc.

Why are you not using PowerDirector 14 to burn the blu ray? Perhaps a setting in ImgBurn? Are you making an ISO file in PowerDirector 14?

Did you try on a different blu ray player?

Sorry in my original reply , I said ISOBurn and I did mean IMGBurn. .
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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

xmorobertson

Newbie Joined: Apr 26, 2016 04:57 Messages: 6 Offline

Aug 08, 2016 07:50

I am trying again using your suggestion of making a ISO image. I don't use PowerDirector 14 to burn the disc, just Imgburn. Haven't been able to try another blu ray player yet. Will get back to you. Thanks for your suggestions.

xmorobertson

Newbie Joined: Apr 26, 2016 04:57 Messages: 6 Offline

Aug 08, 2016 13:38

OK, when trying to make a ISO image got an error code eA0040003 and it then gives possible reasons of

1. Format of the media file not supported.
2. The file cannot be located successfully.
3. The parameters or settings applied to the function are not correct.
4. DirectShow filters are not registered well.

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Aug 08, 2016 23:03

Since you have been able to create working BD 6 months ago but not now that would indicate something may have changed on your pc. Check to see that you have say 60 to 100 GB free on your systems drive. PD need that for creating temporary files.

If you have that free space then read this sticky and supply Part A and Part B as a DxDiag.txt for users to help diagnose.

CS2014

Senior Contributor Location: USA-Eastern Time Zone Joined: Sep 16, 2014 16:44 Messages: 629 Offline

Aug 09, 2016 09:54

I think tomasc is referring to this sticky' - link..

http://forum.cyberlink.com/forum/posts/list/45453.page

.... perhaps tomasc?

CS

This message was edited 2 times. Last update was at Aug 09. 2016 15:33

PD13 Ultimate - Build 3516, WIN 8.1, 64 Bit, 16G RAM, Intel Core i5 4460, CPU @ 3.2GHz, NVIDIA GeForce GT720, Graphics Memory(total avail.)-4093MB
LG WH14NS40 Blu-Ray Drive

xmorobertson

Newbie Joined: Apr 26, 2016 04:57 Messages: 6 Offline

Aug 09, 2016 09:59

Here you go. I have been trying everything and I'm about to pull my hair out.

Filename	DxDiag.txt	Download
Description
Filesize	77 Kbytes
Downloaded:	226 time(s)

CS2014

Senior Contributor Location: USA-Eastern Time Zone Joined: Sep 16, 2014 16:44 Messages: 629 Offline

Aug 09, 2016 10:04

I've got to take off but I'm sure if others see your info - they may be able to chime in. Like I stated, I am not the most helpful at times but there are those in here that are really good at this stuff.

Please just be a little more patient though, hang in there and take a breath.

Good luck

CS PD13 Ultimate - Build 3516, WIN 8.1, 64 Bit, 16G RAM, Intel Core i5 4460, CPU @ 3.2GHz, NVIDIA GeForce GT720, Graphics Memory(total avail.)-4093MB
LG WH14NS40 Blu-Ray Drive

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Aug 09, 2016 10:12

It looks like you have a Torrent program on your computer. Are you tryignt o make a blu ray from copy protected (pirated) video files?

Are you getting any blue screen problems?

Is your burner a USB device. It looks like there may be a problem with that LKD_0x144_USBHUB3_DEVICE_ENUMERATION_FAILURE_UsbHub3!TelemetryData_CreateReport_VEN_0000_DEV_0000_REV_0000, type 0)

While others are looking at your dxdiag file, Please run the Cyberlink blu ray advisor and tell us what it says. The Advisor can be found by going to the top of this page and click on support, You'll find the blu ray and 3D advisor there.

This message was edited 2 times. Last update was at Aug 09. 2016 10:20

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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

xmorobertson

Newbie Joined: Apr 26, 2016 04:57 Messages: 6 Offline

Aug 09, 2016 10:40

No the burner isn't a USB device. Here is what I got from BD Advisor.

Filename	DEBUG_CLDetect_DESKTOP-Q62REMC_2016_08_09_07_37_14.html	Download
Description
Filesize	20 Kbytes
Downloaded:	236 time(s)

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Aug 09, 2016 12:09

cs2014 - Thanks for supplying that link.

CS2014

Senior Contributor Location: USA-Eastern Time Zone Joined: Sep 16, 2014 16:44 Messages: 629 Offline

Aug 09, 2016 15:32

Not sure I actually supplied a 'link' tomasc (but you're welcome if I did).

Was trying to paste a link but I changed the color of the text and it doesn't look like a link to me now. When I 'make it a 'link' in the edit window (and delete the change of color) THEN it seems to become a link though.

Ah... weird.

CS PD13 Ultimate - Build 3516, WIN 8.1, 64 Bit, 16G RAM, Intel Core i5 4460, CPU @ 3.2GHz, NVIDIA GeForce GT720, Graphics Memory(total avail.)-4093MB
LG WH14NS40 Blu-Ray Drive

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Aug 10, 2016 20:22

CS2014,

You supplied a HTML file, not a link. That is OK, a HTML file will open in the default browser. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.