Hi Marek,

Taking out any corrupted files/transitions, unfortunately, is only one of the problems with PD7 crashing. I have produced a short demo video using the clips that *came* from the PowerDirector 7 software, and the crashing problem associated with burning menus still pops up.

It's cool that users can help each other on here with PD7 problems, but Cyberlink really needs to fix these bugs...we users aren't on their payroll to do this.

It's cool that users can help each other on here with PD7 problems, but Cyberlink really needs to fix these bugs...we users aren't on their payroll to do this.

hi
you´re absolutely right.

I HAVE THE SAME PROBLEM WITHIN 1 MONTH,CAN NOT FIGURE OUT,EVEN SUBMIT QUESTION TO SUPPORT,BUT THEY JUST GO AROUND.
AT FIRST I SAW PD OPTIMINE FOR CORE I7 AND NVIDIA CUDA.I THINK IT'S COOL,THEN I SPEND ALMOST $2000 TO BUILD THAT HI END SYS,AND A SONY HD SR11 CAMCODER.BUT I THINK ALL OF THAT FLUSH INTO TOILET WHEN EVERY NIGHT I TRY TO BURN AND PRODUCE TO MANY DIFFERENT WAY,INCLUDE BREAK IT INTO SMALL FILE THEN PRODUCE IT.IT KEEPS STOP WORKING.
I THINK PD SHOUD DO SOME THING TO IMPROVE LIKE THEY ADVERTIZE.WE SPEND MONEY AND ALSO TIMES TO DO ALL CRASH THING.

I purchased PowerDirector 7 last week in hopes that I can quickly edit a church Christmas play and cut a DVD before Christmas. But, that hope is fading fast. Funny thing is the Christmas play is titled Haymore's Hope.

I am trying to output a regular DVD converting from a Panasonic SD1 AVCHD camcorder. Everything worked beautifully up to the point of writing the DVD files into a folder. Then PowerDirector crashes around 20% into the process. I tried removing the menu--didn't fix the issue. There are no output files. So, I have no idea what is causing the issue.

Two final nitpicks
1. Every time I close the project, I have to re-align all of the sound files. I think this may be happening when I add transitions too.
2. Why can't the Youtube video give me the option to break into 10 minute segments automatically? Do I have to re-edit a whole new project?

Anyway, if anyone can help me with the first issue of crashing before Christmas, I'll be a happy camper. I have around 80 families waiting on me and hoping to get the video by Christmas Eve.

Thanks!.

OK, I didn't make any changes other than to produce the video again. Now I am getting 100% through the burning process (I don't know why the program says that because all it did is create menus and titles, burning hasn't happened yet). But, when the program begins burn to the DVD, I get "Burning Failed! Error code: eb020b88.

Turning off any security (AV/IS) software always helps.

I stopped burning my projects with PD7 a long time ago as well. It's better to just create a DVD folder and burn the DVD Video with something like NERO.

Since I am using a new machine with a freshly installed OS and all updates, I have not installed any security software yet. But, I will try turning off the Windows firewall temporarily.

Paul, did you have any luck fixing this problem. I have the same issue; after DVD starts burning, 1/3 way through I get the same message: burning can not be completed, an error code: EB020B88.
Paul, please let me know how you fixed it (if you did).
Thanks,
Derek

I am looking forward to this solution. I just bought the suit and burning has become a hit and miss. I have been making several drink coaster with failed burns and it is getting expensive. I hope a solution comes out soon. I tried all the suggested solutions and remain with the error on burning to disk.

Every disc burning issue I ever had was related to the menu.
Try a new menu. It can be any other menu, just edit it to suit your needs. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

I got following response from Cyberlink technical support:

In response to your concern, please follow the below given steps to resolve the issue :

1) Empty the contents of the C:\Windows\temp folder and C:\temp folder, if you have one. Then empty Recycle Bin.

2) Defragment your harddrive. DVDs video files are very large and can quickly fill your harddrive to capacity. A fragmented harddrive can cause problems during DVDs burning. Make sure to defragment your drive(s) regularly.

3) To avoid any compatibility issues, please close all other software and utility applications including virus scans, screen saver and instant messaging software before you launch PowerProducer.

4) Increase Virtual memory :

1. Right click on "MyComputer"
2. Select Properties -> Advance
3. Click on "settings" under Performance.
4. Select "Advance"
5. Click on "change" under Virtual memory.
6. Select "Custom" and enter initial value as "2024" and Max value as "4048".

NOTE: If your existing settings are higher than recommended then leave them as before.

5) Please check whether the drive where you have installed PowerCinema software has enough space on it. At least 15 GB of free space is required and recommended while burning a DVDs.

I didn't try it yet, so I don't know if it works but I have my doubts.

Go to Piriform, and get free CCleaner, and Defraggler, use them both.
Also delete any tmp files in the folder/directory you were burning to.
Change location you are burning to, sometimes these complex computer functions just don't like what you've told them to do. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

Yes, changing the menu worked. Thanks again guys.