32bit to 64bit

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32bit to 64bit

dajobix

Newbie Joined: Jul 19, 2016 07:18 Messages: 1 Offline

Solved by

Jul 19, 2016 07:28

This might be a silly question, but is hopefully easy to answer. I purchased the 32bit version of PD14 but will soon upgrade my PC to 64bit. Will my license allow me to upgrade to 64bit PD14 without having to buy the product again?

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Jul 19, 2016 13:07

Hi dajobix,
edit: wrong info posted, see tomasc's post.

Dafydd

This message was edited 1 time. Last update was at Jul 20. 2016 14:14

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Jul 19, 2016 15:35

Dajobix – You need to explain how you were able to purchase the 32 bit version of PD14. The boxed version has both and the download version loader determines which version to install. Let us know if you specifically asked the seller for a 32 bit version and where you purchased it.

When you purchased it determines whether you get the 30 day refund.

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Jul 20, 2016 03:03

Hi dajobix,
You should be able to install your version on PDR and have a 64bit set up on your new computer.
Dafydd

Post edited to correct data.

This message was edited 1 time. Last update was at Jul 20. 2016 14:16

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