Check the Intel site for a new driver.

https://downloadcenter.intel.com/ Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Thanks Carl. Before I saw your reply I went to Device Manager and tried driver update (I assumed it was up to date) and was amazed to see it download via Win10.

Driver Date 2016-04-22 Version 20.19.15.4444

You are right - working at all resolutions now.
Must be old age!!
Al Power Director 13&14 Ultimate, Photo Director 6, Audio Dir, Pwr2Go 10
Win 10 64, Intel MB DH87MC, Intel i5-4670 CPU @ 3.40GHz, 16Gb DDR3 1600, 128Gb SSD, 2x1Tb WDBlue 7200rpmSATA6, Intel 4600 GPU, Gigabyte G1 GTX960 4GB, LG BluRay Writer

Hi Al, good to hear from you

I tried to replicate your problem and had little success, but dicovered something odd.

I loaded, and attempted to produce an MP4 1920x1080 25 clip and selected the profile exactly as you did.

The selection of .MP4 would not work, however using exactly the same .MP4 clip I selected M2TS instead of MP4 and lo and behold it burst into life.

I don't know why it doesn't work with the default MP4, but does when M2TS is selected. I also found that enabling Hardware Decoding made no difference.

Maybe somebody out there will know the answer

So in a nutshell, if you want to use QS you'll need to utilise M2TS Panny TM10, GH2, GH4,

Using a file from my FHD Canon I got QS in all H.264 formats.
H.265 QS was inactive. This after updating my 4600. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

I have just updated my Intel driver, and now mine works in all H.264 formats too.

However, the odd thing was, Carl's utility site (the one I usually use too) could not find a driver for me. In "Device Manager" I selected "update driver" and it found and installed a new driver that works.

Thank to Al for bringing this item to the fore.

Robert Panny TM10, GH2, GH4,

Hi Robert,
Intel site gave me a completely different driver and their Driver Update Utility gave me nothing.
I'm surprised Windows Update didn't pick it up.
Anyway problem solved (bleeding edge technology) and, as usual, I have no idea why!!

Best to update via Device Manager.


Sent you an email.
Best Regards,
Al Power Director 13&14 Ultimate, Photo Director 6, Audio Dir, Pwr2Go 10
Win 10 64, Intel MB DH87MC, Intel i5-4670 CPU @ 3.40GHz, 16Gb DDR3 1600, 128Gb SSD, 2x1Tb WDBlue 7200rpmSATA6, Intel 4600 GPU, Gigabyte G1 GTX960 4GB, LG BluRay Writer

Here is what possibly happened. In the past I updated the Intel graphics based on the Intel motherboard I have and the win os from an Intel site. Cyberlink support sent me to the Intel site to download a driver that is packaged for all Intel processors of that series and all operating systems. Installation of course would determine the exact components to install. After installing the new driver with the new date the driver version never changed. It appeared to have helped fixed the problem for me in this 50+ thread post : http://forum.cyberlink.com/forum/posts/list/50/42177.page .

It looks like updating the driver using different methods will give the same version seen on the DxDiag.txt but the end result can be different. I don’t know the answer.