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No sound!
evrard [Avatar]
Newbie Joined: Jun 19, 2016 12:36 Messages: 10 Offline
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Hi!

I have download some video to PowerDirector, then I made some cuts, and now I don't have no sound.
But the sound on my computer is working well.



Do you know what's happen?

Thanks for helping.
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Hi evrard,
Please provide some additional information.
1. A screenshot of the Edit worksppace with your project insitu.
2. Information on the video you're editing, a 5 second sample may help.
See guides Part A, Part E,F and J. Link: https://forum.cyberlink.com/forum/posts/list/45453.page
Please check to see if you have muted the audio track - check/uncheck, look to the left of the track.
See image attached.

Dafydd

audio track
[Thumb - SD-2013-02-2078.png]
 Filename
SD-2013-02-2078.png
[Disk]
 Description
enable/disable
 Filesize
37 Kbytes
 Downloaded:
106 time(s)

This message was edited 2 times. Last update was at Jun 19. 2016 15:11

BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
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Also look to see if your speaker icon, under your preview window, has a slash over it, indicating you may have accidentally triggered "non real-time preview". HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
Anonymous [Avatar]
[Post New]
Hi, Evrard!

Muted audio could be down to a number of things. Here's a few to check off for any possible cause.


  1. Check if the speaker icon for your computer is not muted(a little red circle-with-slash will appear if the computer audio is muted, in which case you won't hear any audio from anything else you have, music & such).

  2. As Dafydd has shown, check to see if the audio track has been enabled or disabled, and, as Barry has suggested,

  3. Check the speaker icon below the preview window for that red slash through the speaker icon.


When you've checked those possible causes, just play your clip in the media room before pulling it onto the timeline to see if you have audio. There is one other possibility, and that is Power Director not recognising or supporting the method of audio encoding that might be present in your clip's audio track, but this may be a remote possibility.

Cheers!

Neil.
evrard [Avatar]
Newbie Joined: Jun 19, 2016 12:36 Messages: 10 Offline
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Thanks a lot for your quick answer.
So, I did "Ctlr+ Spacebar" and now it's working well.

Sincerely
Anonymous [Avatar]
[Post New]
Evrard!

You've cured your problem!

Well done!

Cheers!

Neil.
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
[Post New]
evrard,
I am curious as to HOW your "Ctlr+ Spacebar" solved your issue. That keyboard combo does nothing here in PD13 and 14. Regardless of the keyboard combo, what did it DO?

This message was edited 1 time. Last update was at Jun 19. 2016 18:38

HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
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