preview video garbled

dianddra9999

Newbie Location: atlanta, ga Joined: May 07, 2014 20:37 Messages: 18 Offline

Solved by

Jun 09, 2016 00:08

I recorded some video and loaded it into PD14 as I wanted to take a screenshot. I noticed in the preview playback that suddenly the colors went all rainbow-ish and the screen got pixelated. I reviewed the original mp4 and it was not like that at all. I am using windows 10, a nvidia gtx 970, 16 gig RAM. never had this problem until today.

attaching a screenshot taken with PD14 and one taken with bandicam of the moment of the video for comparison

also attached is my dxdiag


Filename	test.jpg	Download
Description
Filesize	628 Kbytes
Downloaded:	27 time(s)

Filename	DxDiag.txt	Download
Description
Filesize	76 Kbytes
Downloaded:	343 time(s)


Filename	1 bandi 0021.png	Download
Description
Filesize	4909 Kbytes
Downloaded:	43 time(s)

Intel core i7-2600 cpu @ 3.40ghz 16 gig RAM
win 10
Asus STRIX GeForce GTX 970 4gig RAM

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Jun 09, 2016 02:47

Hi dianddra9999,
Really good presentation of data, thank you.
Try this and I'm guessing, Uncheck Hardware acceleration and see what that brings.

I'm presuming you're not using Shadow Edit files as you have a powerful enough set up.
Dafydd

dianddra9999

Newbie Location: atlanta, ga Joined: May 07, 2014 20:37 Messages: 18 Offline

Jun 09, 2016 11:11

correct, when I use shadow edit files I get errors. I will try turning off hardware acceleration, thanks. Intel core i7-2600 cpu @ 3.40ghz 16 gig RAM
win 10
Asus STRIX GeForce GTX 970 4gig RAM

dianddra9999

Newbie Location: atlanta, ga Joined: May 07, 2014 20:37 Messages: 18 Offline

Jun 09, 2016 11:20

I unchecked "enable hardware decoding" and loaded my video back up and the weirdness was gone! thanks

Intel core i7-2600 cpu @ 3.40ghz 16 gig RAM
win 10
Asus STRIX GeForce GTX 970 4gig RAM

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Jun 09, 2016 14:27

Excellent

Dafydd