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PD 14 Editing freeze up
Time [Avatar]
Newbie Joined: May 22, 2012 09:32 Messages: 20 Offline
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I had problems with previous versions of PD being slow and then over heating my computer so I upgraded my computer with the following:

Intel Core i7-Pro-4770Quad Core 3.4 GHZ, Haswell, 8MB CACHE
ASUS GTX650T1,IGB GDDR5, HDMI, DUAL DVI GRAPHICS CARD
KINGSTON 16GB DDR3 CL9 MEMORY
WINDOWS 7 HOME PREMIUM, 64 BIT

PD 10 then ran perfectly, very quick and no problems at all. I have just upgraded to PD14 and have immediately hit problems:


  1. Opening a project is very slow, infact nothing seems to happen at all for 30 seconds then is slow loading the timeline etc.

  2. A few editing moves, depending on what actions, such as a couple of audios, 5ish transitions, or up to 17 effects, and it freezes up. Day 1 I was waiting 15 seconds every time for it to unfreeze. Day 2, 35 seconds.

  3. Saving, again very slow to save project.


I copied the same settings that were on PD10 and loaded the 64bit components (not the 32)

Why is this doing this??????
Time [Avatar]
Newbie Joined: May 22, 2012 09:32 Messages: 20 Offline
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I got an email notification:
'Hello,

Your topic "PD 14 Editing freeze up" has received an answer since your last visit. You can access this message using the following link.'

There is only my original question, no reply?
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Hi Time,

Yeah the forum has qwerky moments of late - and we're all ware of them ha ha.

If you can provide more information on your problem/issue members maybe able to guide you. Here's my list:
1. Build version, Part A in the guide.
2. Full diagnostic, Part B.
3. Screenshot of the Edit workspace with your project insitu, Part E & F in the guide.
4. Details of the media you're editing, video and audio and jpg size. See Part J as this is the most useful way to present info.
Guide: http://forum.cyberlink.com/forum/posts/list/45453.page

With more data, presented how we like it, we might, just might be able to assist you.
Dafydd
Time [Avatar]
Newbie Joined: May 22, 2012 09:32 Messages: 20 Offline
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Hi Dafydd,

Attacments as required. These are actualy files from a third party - video and photos, the audio files are the same as I would use. I tried out an old project of mine and it worked a lot better with whatever media I have from my own equipment but still occasionaly froze.

Tim
 Filename
DxDiag.txt
[Disk]
 Description
 Filesize
30 Kbytes
 Downloaded:
286 time(s)
Time [Avatar]
Newbie Joined: May 22, 2012 09:32 Messages: 20 Offline
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Sorry missed one out, I think!
[Thumb - Media types.jpg]
 Filename
Media types.jpg
[Disk]
 Description
Media types, photos, video & audio
 Filesize
631 Kbytes
 Downloaded:
23 time(s)
Time [Avatar]
Newbie Joined: May 22, 2012 09:32 Messages: 20 Offline
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I will get ny brain in gear, forgot Build Version:

14.0.2820.0
Time [Avatar]
Newbie Joined: May 22, 2012 09:32 Messages: 20 Offline
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Dafydd B it is now a week since I posted the replys to your questions. Are you still covering my problem? Tim
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Hi,
Your right, your answers had slipped by me.
Diagnostic reveals your GPU's drivers need updating.
Driver Date/Size: 12/3/2012 16:47:14, 18045968 bytes
Preview in non-real time (no audio) - your GPU might need help previewing.

Your audio drivers need updating:Date and Size: 11/20/2012 12:13:10, 4213904 bytes.
Your partitioned drives - why?
Editing source material off a USB drive? You might need to ping the external to stay active. Source material should not in my view be on external drive - I have used them where I ping the drive to stay active.
Let me know how you get on.
Dafydd

This message was edited 2 times. Last update was at Jun 16. 2016 04:01

Time [Avatar]
Newbie Joined: May 22, 2012 09:32 Messages: 20 Offline
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Hi Dafydd,
I think the problem is solved.
Tried to update software with Windows and it asked to restart computer. I got the BIOS screen saying the computer was overheating. Downloaded 2 software heating monitors and both said CPUs running up to 98C without running any additional software and certainly not PD!
Took the side off the computer and sucked it all out and the temperatures dropped to lower 30s. Tried PD editing and it was vastly improved temperature got up to around 40 on quick editing but it didn't freeze very often and for only short durations. I dread to think what temperatures it was running at before. I will let you know if things change.
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Hi,
OK
Dafydd
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