cannot download PowerDirector 14

Forum Index » PowerDirector (previous versions)

Michael the old man

Newbie Location: Sao Paulo Brasil Joined: May 05, 2016 09:26 Messages: 10 Offline

Solved by

May 05, 2016 18:50

I bought PowerDirector 14 online and received by mail the Download links for all of the files.

If I try to download the first 3 Files (with the name CyberLink_PowerDirector14 inside), then every download end with 1 sec. remaining but never complete. This way I spended the whole day downloading (about 7GB) but I never got anything.

I could download without any problem vitascene-dsple-2.0.237.1-64bit and TripleScoopMusic_CyberLink

What did I try:
Using 3 different Browser on 2 different Compter (Windows 7 and Windows 10). Disable the Virus Scanner and disable the Firewall. Make sure JavaScript is enabled. No luck at all.

It is very normal for me to download even bigger files and I never had this kind of problems.

Do You have any solution for me before I break my Keybord lol.

Thanks and regards, Mikel from Brazil

Ps.: Sorry but english is not my first language.

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

May 05, 2016 19:02

Michael the old man,
welcome to the forum of volunteers. You write English better than many Americans, sorry to say.

Most of us do not work for Cyberlink (in the sense that we do this for nothing) and we have no control over links/downloads. However a Moderator may see your post and step in. The best route for you is to contact SUPPORT to get answers on your download issues.
http://www.cyberlink.com/support/index.html
When you get your programs, please remember to back them up, copies, burn to disc, whatever, and include your key information, perhaps even a copy of your Cyberlink sales email.
If you continue to need assistance, come back here, we will try again. For now go to SUPPORT.

This message was edited 1 time. Last update was at May 05. 2016 19:03

HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT