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Cannot install just purchased cyberlink DVD 16 (LIVE)
WillChill58 [Avatar]
Newbie Location: Northern Hemisphere Joined: Dec 10, 2012 22:00 Messages: 13 Offline
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During initial instillation a popup complains that there is already a cyberlink application manger installed and would I like it uninstalled. I click yes, and another popup shows the installation thumbnail photo along with this :1158. That's all. No instialltion. I repeat many times without success.

I've combed through every possible area of the windows 10 instillation of my computer and there is not another application manager, per three search methods, it is not installed anywhere except perhaps at the registry level with coded numbers. This is the LIVE product by the way. I cannot contact support. They are closed . Does anyone know how I can install and use this product with this issue?

I'm almost thinking of doing a total fresh install of windows 10 but if there is something easier I sure would like to know. Thanks Robert
Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
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Hi WillChill58,
Please follow this link to get your Application manager:

http://www.cyberlink.com/support/faq-content.do?id=16752

Greetings
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
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