Hi stewart_pk,
Can you explain more? on my side I cannot reproduce this.
Kind regards
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

Quote: Hi stewart_pk,
Can you explain more? on my side I cannot reproduce this.
Kind regards
Hicham

I rip a 3D bluray with DVDFab to a folder structure and the movie does not work properly in PowerDVD 15 and 16. Some parts of menus do work but never the actual movie itself. Ripping the same 3D bluray again with DVDFab to an ISO file and it plays perfectly in PowerDVD 15 and 16.

Hi stewart_pk,
I guess something is wrong with the folder structure. Have you tried to play it with another software?
Cheers
Hicham
Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

Yes, the same folder structure plays with JRiver Media Center. I will try another disc and report back.

It happened again with another new 3D disc. I think the problem is a little different than I first thought. PowerDVD fails when it tries to display the Bluray Menu with the error "Cyberlink PowerDVD could not read a file on this disc. Playback will stop.". My other software players only attempt to play the movie (with success) and they do not attempt to display the Bluray Menu.

From further experimentation I've found that 3D bluray disc folder structures created by DVDFab 9 do not work. So I tried Redfox AnyDVD HD and they do work!

Quote: Hi stewart_pk,
I guess something is wrong with the folder structure. Have you tried to play it with another software?
Cheers
Hicham

So what do you reckon, PowerDVD 16 is at fault?

Hi stewart_pk,

I do not have an experience with those softwares. You can use the forum search function, to look for if there was a similar problem in the past.

Greetings
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

Quote:
I do not have an experience with those softwares.

What software have you used rip a 3D bluray to a folder structure that works with PowerDVD 16?

Hi,
I just took a look of the DVDFab and indeed there's an issue from DVDFab, the ripped folder doesn't contain the SSIF streams which is very crucial for BD3D to playback.
Maybe you can contact DVDFab as a customer (well if you bought it I assumed) to tell them this problem.

Cheers.

Hi,
I just took a look of the DVDFab and indeed there's an issue from DVDFab, the ripped folder doesn't contain the SSIF streams which is very crucial for BD3D to playback.
Maybe you can contact DVDFab as a customer (well if you bought it I assumed) to tell them this problem.

Cheers.

Quote: Hi,
I just took a look of the DVDFab and indeed there's an issue from DVDFab, the ripped folder doesn't contain the SSIF streams which is very crucial for BD3D to playback.
Maybe you can contact DVDFab as a customer (well if you bought it I assumed) to tell them this problem.

Cheers.

Thanks for your reply. I will contact DVDFab support and report back here the outcome.

Well I got told by DVDFab Support to do anything from burning it to a disc and re-ripping it to creating an ISO. Both of which I was trying to avoid so Redfox AnyDVD HD is looking even more attractive.