Fresh download

Frithgar

Newbie Joined: Feb 16, 2015 12:24 Messages: 25 Offline

Solved by

Apr 10, 2016 10:44

Is it possible to get a fresh install of powerdirector 13, or the cyberlink director suite 3.0 that I bought last year? I'm having problems with powerdirector crashing every time I go to put it rendering. When I reopen the program and recover the project it will then go through with no problems. I'm also having a lot of trouble editing AVI2 video files when I have more than a couple of hours of footage to work with. I wanted to try cyberlinks suggestion of deleting everything from the hard drive and then trying a fresh install, but I can't find a download link for any of the older products. My download link from the originial email is no longer valid.

Thank you for your help

Craig

Fenman

Senior Contributor Location: Cambridge, UK Joined: Nov 24, 2011 04:44 Messages: 731 Offline

Apr 10, 2016 14:07

Cyberlink don't retain links for older products after a new version is released and emailed links for product purchases are time-limited. I believe this is stated when you buy. The onus is on the buyer to make a safe backup of the installation files. The only suggestion I can make is to contact Customer Support with your purchase details and see if they'll play ball.

Personally, with major purchases like Power Director I buy a retail boxed copy so have always got an uncorrupted master with product key to fall back on. For less important stuff that I've downloaded I keep copies backed up on multiple hard drives. Regards,
Mike

Home-build system:
Intel Core i5 Quad Core 3.3GHz, 2 x 4GB DDR3 1333MHz,
Asus Nvidia GT440 1GB, 2 x Western Digital WD10EARS 1TB, 1 x Seagate ST1000DM010 1TB,
Windows 7 Prof 64-bit, PD 9 Ultra 64, PD 13 Ultimate 64

Frithgar

Newbie Joined: Feb 16, 2015 12:24 Messages: 25 Offline

Apr 11, 2016 01:14

Yeah, I was kinda thinking that myself. I'm thinking I might just bite the bullet and upgrade to 14. The other programs in the suite are fine, but 13 seems to have several issues since windows 10 upgrade. I'll be sure to keep a couple of copies on my spare hard drives this time!

Anonymous

Apr 11, 2016 21:20

Hi, Frithgar!

Power Director 14 still has some issues that Cyberlink are working through, so if you're looking at getting PD14, just be aware of that. I'm in full agreement with Mike(Fenman)... Hi, Mike, how's it goin'?..... in relation to getting installation packages for such products as Power Director, or any software product, for that matter. I'm totally averse to downloading ANYTHING! I much prefer the time-honoured method of getting the retail boxed-set of installation disc(s) and instruction manual but I'm somewhat dismayed at the internet requirement of late to complete the activation process when previously it was only required for simple registration and joining in on the website to take part in these forum pages(among other things).

Cheers!

Neil.