Ghost copy of PD 12 along with PD13?

emelcee

Newbie Joined: Mar 04, 2016 11:15 Messages: 5 Offline

Solved by

Apr 06, 2016 12:29

I recently bought MediaSuite13 which includes PD13 (which works OK). But when I try to open any .avi, mpg or .mp4 file using the 'open with' command I get offered PD12 but not PD13 as an option. Even after pressing 'choose another app' and 'more apps' PD13 does not appear on the list of programs. PD12 opens and will handle the avi and mpg files OK but when I try to open the mp4 file I just created in PD13 it shows it as an .aac file which is silent when I play it. MediaSuite13 shows in my program list in control panel but PD12 does not. When I use 'open with' on a .pds file both PD12 & PD13 show as options.

Please can anyone explain what is going on and how I might fix it? I am using Windows10 on a Dell Inspiron desktop which came with a cut-down version of PD12 so maybe that has something to do with it.

emelcee

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Apr 07, 2016 21:38

There is a problem of opening a Project file in an earlier Powerdirector version than the one that created the .pds file.

You can open a PD 12 created project in PD 13, but if you save those changes in PD 13, PD 12 can not open that project.

There may be a difference of the CODECs in PD 12 vs PD 13.

There should be a right click menu, Open With, lets you choose what program to open a file type. If you check the always use... Check mark, that program will be the default program to open that file type. Normally the lastest version of Powerdirector installed is the Program to open project files (.pds). Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

emelcee

Newbie Joined: Mar 04, 2016 11:15 Messages: 5 Offline

Apr 08, 2016 05:31

Hi Carl312 and thanks for response,

I understand about not being able to open a PD13 file in PD12 but that's not my main issue. I am using right click and the 'open with' command but in most cases PD13 is not available to select, only PD12 - which I didn't think I had any more since I upgraded to PD13.

emelcee