PD 12 Advanced video editing option has disappeared

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Minncy

Newbie Joined: May 14, 2015 00:26 Messages: 10 Offline

Solved by

Apr 02, 2016 21:36

Hello,

I was in the process of editing an mp4 file and all was going well and right before I was able to complete the edit I got an error message saying PD 12 can't not edit mp4's and I would have to upgrade. Strange as it did let me edit the clip at the beginning and then just seemed to not let me anymore, keeps saying I have to upgrade my PD.

So I thought I restart the pc as it just might be a glitch however when I clicked Video the option for advanced video editing has dissapeared. I know there were other options as well but they don't come to mind at the moment as advanced video editing is usually the only thing i use.

Has anyone else experienced the sudden loss of the video editing software option?

Thanks for your help!

Nick

Newbie Joined: Oct 11, 2014 13:19 Messages: 7 Offline

Apr 08, 2016 04:34

Sounds like your PD program has become corrupted. If your OS is Windows perhaps a System Restore may help. If that doesn't work then a PD re-install may be in order.

CS2014

Senior Contributor Location: USA-Eastern Time Zone Joined: Sep 16, 2014 16:44 Messages: 629 Offline

Apr 08, 2016 08:06

If you can get a screen shot (Part E) of the message - might be helpful. Also consider getting a dxdiag (Part B) and attaching it to your reponse.

Have a look at this link... http://forum.cyberlink.com/forum/posts/list/40225.page

tells you how to get both.

CS PD13 Ultimate - Build 3516, WIN 8.1, 64 Bit, 16G RAM, Intel Core i5 4460, CPU @ 3.2GHz, NVIDIA GeForce GT720, Graphics Memory(total avail.)-4093MB
LG WH14NS40 Blu-Ray Drive

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