"Concurrent Sessions Not Supported"

tripplejaz

Newbie Joined: Mar 12, 2016 01:44 Messages: 6 Offline

Solved by

Mar 31, 2016 17:43

So thanks to Richmond Dan, I solved the problem of constant crashing due to GeForce Experience (still confused as to why that causes crashing.)

But now the program (and this is a problem I mentioned in that topic) will not close completely whenever I have to send error reports. I searched the forums and didn't find anyone having this problem on PDR14.

And everytime it doesn't fully close on its own, I have to reboot my computer. I've searched in and out of task manager on windows 10. Under services, under details, under processes. There's only 1 process associated with PDR14, and 1 service. PDR.exe and RichVideo64 the service. If I kill both of these I still get an error message "Concurrent sessions not support."

What am I missing to kill? Is there a way for PDR to restart itself?

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Mar 31, 2016 18:28

It is good that your constant crashing is fixed now. You appear to be asking why you have to reboot your pc when it used to crash. You don't. End the process of PDR.exe with the task manager is all you need to do in order to allow you to open PD14 again. Ending any other processes could cause you the need to reboot the pc as you have found.

A win 10 user may be able to give you a specific answer about this.

tripplejaz

Newbie Joined: Mar 12, 2016 01:44 Messages: 6 Offline

Mar 31, 2016 19:31

Thanks for the reply. The problem is PDR.exe isn't in the task manager. There's nothing to kill. It seems it's gone but it won't re-open.

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Mar 31, 2016 20:19

Show process for all users and PDR.exe should be there the the next time PD14 crash.

tripplejaz

Newbie Joined: Mar 12, 2016 01:44 Messages: 6 Offline

Mar 31, 2016 21:30

I don't see it...And I can't re-open PDR. I'm so confused.


Filename	Processes.jpg	Download
Description	Task Manager Processes
Filesize	619 Kbytes
Downloaded:	49 time(s)

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Mar 31, 2016 21:51

In task Manager, when Powerdirector 14 is running or hung, you see PDR.exe on the Processes tab.

.


Filename	Task Manager PDR.exe in Processes.PNG	Download
Description	Kill PDR.exe to be able to restart PD
Filesize	43 Kbytes
Downloaded:	55 time(s)

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

JL_JL

Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline

Mar 31, 2016 22:06

Quote: I don't see it...And I can't re-open PDR. I'm so confused.

Looks like you are down in "Background processes". Click the "View" at the top of your task manager and unselect "Group by type" so everything is alphabetical or scroll to the top of current view settings and look at the "Apps" group. You will see PowerDirector 14.

Jeff


Filename	PD14_taskmgr.png	Download
Description
Filesize	15 Kbytes
Downloaded:	55 time(s)

This message was edited 1 time. Last update was at Mar 31. 2016 22:36

cik56

Newbie Joined: Sep 19, 2006 15:23 Messages: 27 Offline

Aug 06, 2016 12:20

I have been having the same issue as a Windows 10 user. The real problem is that I am now getting the same error message even though I have already deleted and refreshed all PDR and Power Director 14 processes and they no longer appear in the Background Processes and Apps in Task Manager.

cik56

Newbie Joined: Sep 19, 2006 15:23 Messages: 27 Offline

Aug 06, 2016 12:23

What other Background Process or Windows 10 Process that needs to be ended in order for PDR 14 to open properly?

cik56

Newbie Joined: Sep 19, 2006 15:23 Messages: 27 Offline

Aug 06, 2016 12:24

I just waited 10 minutes and it seemed to have corrected itself automatically and now opens without that error message. Weird...

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Aug 06, 2016 14:00

Quote: I just waited 10 minutes and it seemed to have corrected itself automatically and now opens without that error message. Weird...

Re-booting the computer will usually free up Powerdirector.

PD does leave some processes running if Powerdirector is not shut down correctly. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

cik56

Newbie Joined: Sep 19, 2006 15:23 Messages: 27 Offline

Aug 06, 2016 15:38

This problem occurs most frequently when PD crashes for some unknown reason and I have to manually end the task in Windows 10.

cik56

Newbie Joined: Sep 19, 2006 15:23 Messages: 27 Offline

Aug 06, 2016 15:41

If I knew the what the other processes PD leaves often after crashing, I could possibly just restart those processes rather than have to reboot which is another 5 min process in itself.

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Aug 07, 2016 14:35

Hi cik56,
Please start your own new topic. You've added to another editor's thread which is 4 months old and the member has been helped.
See the guides at the start of the forum.
Members are keen to answer new posts.
Dafydd

This message was edited 1 time. Last update was at Aug 07. 2016 14:36