Express Project doesn't have permission

mattratcathat

Newbie Joined: Mar 04, 2013 07:30 Messages: 4 Offline

Solved by

Mar 27, 2016 11:13

I downloaded all three parts of the express project "Fashion." The opening and ending installed correctly. the "middle" will not. I have tried installing it with PD14 open and closed. Both have the same results. I get an error message that says "The downloaded express project cannot be installed. Ensure there's enough disk space available and that you have permission for required installation."

I have a 1TB hard drive that has that has 931GB still available. I am the adminsitrator and apparently have the permission to install it. (I installed the others)

Any suggestions?

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Mar 27, 2016 12:24

Where did you download the express project Fashion from?

Please give a link.

Not enough information to help you. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

mattratcathat

Newbie Joined: Mar 04, 2013 07:30 Messages: 4 Offline

Mar 27, 2016 12:33

http://directorzone.cyberlink.com/effect/EXP#EXP_-1_createtime_0_ALL_WORLDWIDE_thumb_1

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Mar 27, 2016 14:16

I get the same message on all three downloads.

I have no idea what the problem is.

.


Filename	Error message.PNG	Download
Description	Error I get on all three downloads
Filesize	12 Kbytes
Downloaded:	40 time(s)

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Online

Mar 27, 2016 23:19

Hmm -

I downloaded & installed those templates some months back & don't recall any errors. They're installed here anyway.

I'll retest & see if there are any current issues at this end.

Cheers - Tony
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ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Online

Mar 28, 2016 00:08

No - sorry - no issues here.

On a different PC, I downloaded & saved the DZEP templates directly from DZ (using WaterFox) - not via PDR. Each one installed in a few seconds with no error message. Captured in attachment.

Cheers - Tony

Filename	FashionDZEP_Install.wmv	Download
Description
Filesize	209 Kbytes
Downloaded:	226 time(s)

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Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Mar 28, 2016 09:13

I used Internet Explorer 11 to download and got the error when I double clicked the DZEP files.

I made sure that Direct Zone Menu was the program for that extension. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.