Failed clips and distorted lower lines

Anders Bixbe

Newbie Location: Sweden Joined: Apr 05, 2012 16:55 Messages: 44 Offline

Solved by

Mar 19, 2016 13:03

I have 2 problems with PD14. In almost every project I get 1 or 2 clips that are corrupt (look like crap worse than 240p) and in every project the lowest horizontal image lines are distorted in different colors like flames. Both issues can be seen in my YouTube videos (Anders Bixbe). My original 2160p25fps HEVC files (from NX1) are free of any issues played by WMP, MPC-HC etc. I have started to render in 2.35:1 to get rid of the line problem. I am surprised that I haven´t seen any thread here about these issues. Can I do something? I tried to add my DxDiag.txt file. I render from HEVC to XAVC-S 100Mbps and to HEVC 80Mbps. Lower bitrates give the same issues and worse quality.

This message was edited 2 times. Last update was at Mar 27. 2016 18:13

Corsair Vengeance C70, Asus Geforce GTX 1060
Asus Prime Z370-A, Corsair RMx 850, Samsung SSD 960 EVO M.2. Windows 10,
Corsair Vengeance LP 2X16Gb DDR4 RAM,Intel i7-8700K

Theolilou

Member Location: France Joined: Feb 07, 2016 11:27 Messages: 107 Offline

Mar 19, 2016 18:24

Hi Anders

Do you use effects on your video ?

Did you try another rendering option (like h265 or other) to check if you have the sames flames ?

Do you have any codecs pack install ?

What is your Xavc s setting ?

Anders Bixbe

Newbie Location: Sweden Joined: Apr 05, 2012 16:55 Messages: 44 Offline

Mar 19, 2016 18:48

..No effects other than crossfades sometimes. I have K-Lite codecs installed since Windows 7 for playing HEVC files. I make H265 2160p25fps 80Mbps for myself and XAVC-S 100Mbps (H264 2160p25fps for YouTube). As I wrote lower bitrates both H265 (HEVC) and H264 MP4 XAVC-S also result in those flames. Do I dare to uninstall K-Lite codec? I have the latest fw 2707. An older fw 2300 something worked fine without issues. I have used HWA so long now but I think the issues existed without HWA but not as frequent. I will try rendering without HWA to see if there is any difference..
Thanks for the answer.

This message was edited 1 time. Last update was at Mar 19. 2016 19:04

Corsair Vengeance C70, Asus Geforce GTX 1060
Asus Prime Z370-A, Corsair RMx 850, Samsung SSD 960 EVO M.2. Windows 10,
Corsair Vengeance LP 2X16Gb DDR4 RAM,Intel i7-8700K

Anders Bixbe

Newbie Location: Sweden Joined: Apr 05, 2012 16:55 Messages: 44 Offline

Mar 21, 2016 06:18

..So, I wonder if any of you 9 guys who downloaded the secrets of my pc have found any anomality that can explain the 2 issues I have with PD14?

The "flames" at the bottom are there always more or less. An example of how it looks when worse is at 3:09 of my YouTube video upload from 160316 Trångsundsskogen.

2 corrupt clips can be seen at 3:29 in my 160313 YouTube upload of Trångsundsskogen.

https://www.youtube.com/watch?v=9HC_q30HULk

This message was edited 3 times. Last update was at Mar 21. 2016 06:58

Corsair Vengeance C70, Asus Geforce GTX 1060
Asus Prime Z370-A, Corsair RMx 850, Samsung SSD 960 EVO M.2. Windows 10,
Corsair Vengeance LP 2X16Gb DDR4 RAM,Intel i7-8700K

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Mar 21, 2016 06:57

<h1>Number 10
I don't know if "Samsung Rapid Storage Technology" program it has anything to do with your video problem buy it might. You have several instances where it has caused problems (see the end of the dxdiag file you posted. Some people on line indicate that sometimes it takes up a lot of CPU time.

Why are you using such a high display %? Do you get the same issues if you use 100%?

If you can get along with not having the codec pack get rid of it (at least temporarily). If one of the codecs replace the codec in PowerDirector, it may cause issues.</h1>

BTY, I see clearly the issue with the video.

This message was edited 3 times. Last update was at Mar 21. 2016 07:04

.
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Anders Bixbe

Newbie Location: Sweden Joined: Apr 05, 2012 16:55 Messages: 44 Offline

Mar 21, 2016 07:16

What do you mean with high display %? Do you mean my high bitrate? Thanks for the advices. I hope I dare to change something..

<h1>

</h1>

This message was edited 1 time. Last update was at Mar 21. 2016 07:22

Corsair Vengeance C70, Asus Geforce GTX 1060
Asus Prime Z370-A, Corsair RMx 850, Samsung SSD 960 EVO M.2. Windows 10,
Corsair Vengeance LP 2X16Gb DDR4 RAM,Intel i7-8700K

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Mar 21, 2016 07:24

Please reply outside the quote.

From the dxdiag file you posted: dpi 150%


Filename	anders.png	Download
Description	DPI
Filesize	38 Kbytes
Downloaded:	36 time(s)

This message was edited 1 time. Last update was at Mar 21. 2016 07:24

.
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Anders Bixbe

Newbie Location: Sweden Joined: Apr 05, 2012 16:55 Messages: 44 Offline

Mar 21, 2016 07:46

I searched and found out that my 150% DPI setting is because I use my 50" UHD TV as the computer and the app thumbnails become too small at 100%. So it can have nothing to do with my PD14 issues. Corsair Vengeance C70, Asus Geforce GTX 1060
Asus Prime Z370-A, Corsair RMx 850, Samsung SSD 960 EVO M.2. Windows 10,
Corsair Vengeance LP 2X16Gb DDR4 RAM,Intel i7-8700K

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Mar 21, 2016 07:52

What about the rest of the questions I asked? .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Theolilou

Member Location: France Joined: Feb 07, 2016 11:27 Messages: 107 Offline

Mar 21, 2016 08:20

Did you try to remove klite codec?

Did you find same flame issue without HWA?

Could you please render just a short sample where you have the flame issue ?

Do you have same flame issue on this short sample after rendering ? (or does it appears only on long clip?)

If yes please share this sample to us to check if we are able to reproduce the flame on our system ?

Could you please confirm that such issue appears or not before the last PD14 update ? Is it directly link with last update ?

Anders Bixbe

Newbie Location: Sweden Joined: Apr 05, 2012 16:55 Messages: 44 Offline

Mar 21, 2016 10:20

https://www.youtube.com/watch?v=RmzXzCYOs5g
At 3:09 there is flames. They appear only randomly so hard to replicate now. I tested a video made today. HEVC to HEVC with HWA was fine. HEVC to HEVC without HWA crashed. HEVC to XAVC-S with and without HWA both made one corrupt clip and very discrete "flames". Interestingly rendering time was only 2X realtime without HWA (1,8X with HWA). The issues were the same before. One fw was perfect 22xx or 23xx. I can´t find my post about it. 2207? I will post todays video on YouTube. Maybe I will dare to remove K-Lite codec..

Stevek, I don´t have the Samsung Rapid mode enabled according to my "Samsung Magician" program.

This message was edited 1 time. Last update was at Mar 21. 2016 12:08

Corsair Vengeance C70, Asus Geforce GTX 1060
Asus Prime Z370-A, Corsair RMx 850, Samsung SSD 960 EVO M.2. Windows 10,
Corsair Vengeance LP 2X16Gb DDR4 RAM,Intel i7-8700K

Anders Bixbe

Newbie Location: Sweden Joined: Apr 05, 2012 16:55 Messages: 44 Offline

Mar 21, 2016 13:02

So, I uninstalled K-Lite codec pac and rendered todays video again HEVC to XAVC-S 100Mbps and the result is the same, one clip corrupt (always different clips) and slight distorted bottom lines. MPC-HC disappeared so I had to reinstall that afterwards. The Windows 10 player was always choppy. Maybe it is a bit smoother now..
So, any other suggestion? Corsair Vengeance C70, Asus Geforce GTX 1060
Asus Prime Z370-A, Corsair RMx 850, Samsung SSD 960 EVO M.2. Windows 10,
Corsair Vengeance LP 2X16Gb DDR4 RAM,Intel i7-8700K

Anders Bixbe

Newbie Location: Sweden Joined: Apr 05, 2012 16:55 Messages: 44 Offline

Apr 08, 2016 08:24

I have found out that other PD users with the NX1 camera and it´s H.265 files have the same issues with "flames" at the bottom. One guy has no GPU, only QSV (quick sync) and he gets the flames too.
17 of you guys downloaded my dx.diag. Probably no fault with my pc. I just don´t think PD14 is ready for HEVC (H.265) decoding.
Instead I have used APPCC now for a week and it is slower 4X realtime instead of 1,8X but it has no issues. Corsair Vengeance C70, Asus Geforce GTX 1060
Asus Prime Z370-A, Corsair RMx 850, Samsung SSD 960 EVO M.2. Windows 10,
Corsair Vengeance LP 2X16Gb DDR4 RAM,Intel i7-8700K