Hi HR_Muabid,

Please visit our home page:
http://www.cyberlink.com/products/powerdvd-ultra/features_en_GB.html
There you can see that PowerDVD supports 4K UHD.
Thes is also a free trial version to download.
I would suggest you to try it first.

Kind regards
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

Hello Hicham.
Thank you for your last reply.

I'm already a long Cyberlink client, for many software solutions, including PowerDVD Ultra v15, i have it installed with the latest build.

Unfortunatelly i cannot play my 4K UHD discs, that's why i asked for support, maybe i'm doing something wrong...

But i can play 4K files, with no problems, by using the latest version of PowerDVD Ultra v15.

What can i do in order to play the 4K titles (bluray discs!).

Best regards,

Are the disc 3D?

The trial software does have limitations Read this
:http://www.cyberlink.com/downloads/trials/powerdvd-ultra/download_en_US.html .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Hello stevek,
thak you for your reply.

The disc is a new 4K UHD BluRay movie.
I would like to know if Cyberlink Power DVD Ultra v15 is indeed compatible with this new type of media.

For the feedback i'm getting, i think not!

Thank you.

Best regards,

I don't think there's any software able to play UHD-BDs at current time. It was just a week ago when the first UHD-BDs were released.

CyberLink is known to work on UHD-BD support, though. So I guess it will be supported in PDVD 16. Maybe they even backport it to version 15 later, too.

Stevek, 3D is not part of the UHD-BD specification, so they can't be 3D.

HR_Muadib, do you have any way to play them, a hardware player, etc? Why else did you buy them?

Hicham, would be nice if you could tell us when it'll be supported, but I guess you're not allowed.

Peter, yes, you are right about the 3D UHD blu ray, I did not check the specifications before I wrote that.

Here is what I found. It is a pretty good simple to follow article. .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

There was a report over at AVS forum of someone trying to use PowerDVD 15 with a LG W16NS40 BDXL drive (SVC code NS50), with the same model number and the old code of NS40 it does not work.
Power DVD 15 would see the title, but nothing would happen when the play button was pressed.

I suspect the problem is that DVD 15 is not AACS 2.0 enabled, even if it has all the correct codecs and capabilities to play the new UHD Blu-ray's.



@stevek

What article, was the link removed ?

After having tried multiple applications (including PowerDVD 15) I can report the following:

Bluray 3D (with my Nvidia 3D setup) is only supported by Arcsoft TotalMedia Theatre and nothing at this time supports 4k bluray.

Quote: Stevek, 3D is not part of the UHD-BD specification, so they can't be 3D.

It might not be part of the specification but from what I understand there's nothing to stop them from putting it on them ableit at 1018p.

Quote: There was a report over at AVS forum of someone trying to use PowerDVD 15 with a LG W16NS40 BDXL drive (SVC code NS50, a drive with the same model number and the old code of NS40 does not work)
Power DVD 15 would see the title, but nothing would happen when the play button was pressed.

I suspect the problem is that DVD 15 is not AACS 2.0 enabled, even if it has all the correct codecs and capabilities to play the new UHD Blu-ray's.



@stevek

What article, was the link removed ?

Well, i upgraded to the new Cyberlink PowerDVD 16 Ultra and...

No 4K UHD Blu-Ray disc support! It seems that currently it's not AACS 2.0 enabled, so, it can't play those new discs. Why? It seems that the BluRay consortium it to blame at this time... IF it's true!

I'm VERY disapointed ... I always thought the new version 16 would support the new 4K UHD Blu-Ray discs. Will have to buy the player, no other way to play it on any PC.

Best regards,

HR_Muadib

Hi HR_Muadib,

Can you play your 4K UHD Blu-Rays with an other software??

Best regards,
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

Hello Hicham.

No, i cannot use any other software to play my 4K UHD Blu-Rays.

Indeed I WAS waiting the new Cyberlink PowerDVD Ultra v16 to do just that.
The hardware drive (PC blu-ray drive UHD compatible) i already have...

Best regards,
HR_Muadib

Hello Muadib,

Can you give me the name and reference of your PC blu-ray drive UHD?

Best regards
Hicham
Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

Quote: Hello Muadib,

Can you give me the name and reference of your PC blu-ray drive UHD?

Best regards
Hicham

I don't know what happened to the OP, so I'll answer.

There appears to be 3 drives that can read the files on an UHD Blu-ray disc (66GB) and they are all from LG.

WH16NS40 with a service code of NS50

and two Eupean models, WH16NS50 and WH16NS55.

I have the WH16NS40-SVC NS50.

Hi Jeff R 1

That is why I am asking. The release date of UHD Blu-ray disc drive is 2017. So at the moment, there is no drive on the market, that supports UHD Blu-ray disc's playback.

Best regards
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

Quote: Hi Jeff R 1

That is why I am asking. The release date of UHD Blu-ray disc drive is 2017. So at the moment, there is no drive on the market, that supports UHD Blu-ray disc's playback.

Best regards
Hicham

You're the first person to ever mention a release date of an UHD-Blu-ray drive.

Where are you getting your info. from, LG ?

If not LG, then where and from whom ?

And Apparently even though those drives that I mentioned can see the files on the disc, the drives themselves have no AACS 2.0 authentication _ and that's the problem.

I would have simply gone out blew the 600.00 Canadian dollars on the Samsung player, but UHD Blu-ray is still filmed at 24 fps.

The frame judder from that destroys any gains in resolution, sharpness and clarity. So at this point the only way to deal with that is with your program and AMD's Smooth Motion video _ assumimg that's going to be appied to UHD Blu-ray in Power DVD.

The only 4K projector that can do frame interpolation at 2160p is the Sony 5000es, but at 60,000.00 dollars, it's out of my price range, and even if I did have that money, I would not spend that much on a projector.

Quote:

Quote: There was a report over at AVS forum of someone trying to use PowerDVD 15 with a LG W16NS40 BDXL drive (SVC code NS50, a drive with the same model number and the old code of NS40 does not work)
Power DVD 15 would see the title, but nothing would happen when the play button was pressed.

I suspect the problem is that DVD 15 is not AACS 2.0 enabled, even if it has all the correct codecs and capabilities to play the new UHD Blu-ray's.



@stevek

What article, was the link removed ?

Well, i upgraded to the new Cyberlink PowerDVD 16 Ultra and...

No 4K UHD Blu-Ray disc support! It seems that currently it's not AACS 2.0 enabled, so, it can't play those new discs. Why? It seems that the BluRay consortium it to blame at this time... IF it's true!

I'm VERY disapointed ... I always thought the new version 16 would support the new 4K UHD Blu-Ray discs. Will have to buy the player, no other way to play it on any PC.

Best regards,

HR_Muadib

I just bought a Samsung SE-506CB/RSWD and updated the firmware to TS02. I intended to use that with the laptop to play the new 4K / UHD XL Blu-Ray films that launched recently.

As a Cyberlink gold customer I spoke to product support today on the USA number and asked them if PowerDVD Ultra 15 supported the new 4K Blu-Rays....

They said it supports 4K video but NOT 4K Blu-Rays.

OK. Fair enough, but they also said (and I got him to double check this) that PowerDVD Ultra 16 DOES SUPPORT 4K Blu-Rays.

Now I read here that it doesn't!!!!

WTH? I'm confused and miffed big time.

Any feedback welcome.

Like buying an Nvidia Shield TV Box and Sideloading Kodi / VLC Player...
That box is HDMI 2.0 and HDCP 2.2 ect...

Quote:

Quote:

Quote: There was a report over at AVS forum of someone trying to use PowerDVD 15 with a LG W16NS40 BDXL drive (SVC code NS50, a drive with the same model number and the old code of NS40 does not work)
Power DVD 15 would see the title, but nothing would happen when the play button was pressed.

I suspect the problem is that DVD 15 is not AACS 2.0 enabled, even if it has all the correct codecs and capabilities to play the new UHD Blu-ray's.



@stevek

What article, was the link removed ?

Well, i upgraded to the new Cyberlink PowerDVD 16 Ultra and...

No 4K UHD Blu-Ray disc support! It seems that currently it's not AACS 2.0 enabled, so, it can't play those new discs. Why? It seems that the BluRay consortium it to blame at this time... IF it's true!

I'm VERY disapointed ... I always thought the new version 16 would support the new 4K UHD Blu-Ray discs. Will have to buy the player, no other way to play it on any PC.

Best regards,

HR_Muadib

I just bought a Samsung SE-506CB/RSWD and updated the firmware to TS02. I intended to use that with the laptop to play the new 4K / UHD XL Blu-Ray films that launched recently.

As a Cyberlink gold customer I spoke to product support today on the USA number and asked them if PowerDVD Ultra 15 supported the new 4K Blu-Rays....

They said it supports 4K video but NOT 4K Blu-Rays.

OK. Fair enough, but they also said (and I got him to double check this) that PowerDVD Ultra 16 DOES SUPPORT 4K Blu-Rays.

Now I read here that it doesn't!!!!

WTH? I'm confused and miffed big time.

Any feedback welcome.

Like buying an Nvidia Shield TV Box and Sideloading Kodi / VLC Player...
That box is HDMI 2.0 and HDCP 2.2 ect...

I couldn't find any info on that drive and its firmware update _ does the update say somewhere that it will enable the drive to read UHD Blu-ray's ?

Can you see the files on the disc in Windows from an UHD Blu-ray ?

If you can't, then no matter what software you have, it won't play anything to do with UHD Blu-ray's.