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I often do HEVC to HEVC 80Mbps renderings and I use HA to save time. I manage to make 2-10 projects before PD crashes. Afterwards the HA is greyed out. Then I change the Nnvidia driver and I start a new cycle. Geforce Experience is always uninstalled as suggested here. 361.75 driver managed 3 projects before it crashed. I´ll go back to 359 again to get back the HA for HEVC and use that and wait for next crash. I sent several emails to Cyberlink as they ask us after each crash.
Yes, that hung HA encode task creates a flag and makes further encoding greyed out as you note. This thread discusses the issue and shows you how to resolve that flag set if you want vs installing older driver as a fix. It won't correct whatever creates the crashed encode process, just corrects the flag after it happens so you can try again.
http://forum.cyberlink.com/forum/posts/list/47025.page
Jeff