Driving me crazy constant crashing!

Steven70

Newbie Joined: Dec 17, 2015 13:05 Messages: 49 Offline

Solved by

Jan 20, 2016 22:48

Ever since I did updates and patch updates from my original non updated CPD14 It just keeps getting worse and worse I can't even work on videios at all it keeps crashing all the time asking to send error report.

Don't know what I can do.

any help will be great.

PepsiMan

Senior Contributor Location: Clarksville, TN Joined: Dec 29, 2010 01:20 Messages: 1054 Offline

Jan 21, 2016 00:07

welcome to the forum.

we're not a fortune tellers who can read minds just looking through the crystal ball

even though my bald head looks like one.

if you've updated nVidia drivers then disable or uninstall ShadowPlay.

if not roll back to the driver that worked and wait for the next update.

same goes with PD but you must do a clean PD reinstall.

if everything fails then at least Part B -> http://forum.cyberlink.com/forum/posts/list/45453.page

happy happy joy joy

PepsiMan

'garbage in garbage out' 'no bridge too far'

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Steven70

Newbie Joined: Dec 17, 2015 13:05 Messages: 49 Offline

Feb 06, 2016 11:22

I uninstalled the nvida program that lets you make adjustments to the graphics card and now I don't get the shut downs...but PD should fix the problem with a update as it's not good to not have the graphics card program.

EricJ619

Newbie Joined: May 02, 2014 19:27 Messages: 6 Offline

Feb 06, 2016 21:40

Quote: I uninstalled the nvida program that lets you make adjustments to the graphics card and now I don't get the shut downs...but PD should fix the problem with a update as it's not good to not have the graphics card program.

I agree. The answer shouldn't be uninstall someone elses program. The answer should be, we know there is a problem and we are fixing it.

Anonymous

Feb 06, 2016 23:22

I go along with Steven and Eric here!

Cyberlink and Nvidia should be "getting their heads together" to nut out a solution to this conflict between their respective products!

Cheers!

Neil.

Terminal

Member Joined: Dec 30, 2015 22:38 Messages: 56 Offline

Feb 07, 2016 19:22

I'm with Steven, Eric and Neil on this issue. There is a software glitch somewhere between either PD14 (v2303) or Nvidia causing an abrupt random crash that needs to be resolved.

rastanz

Newbie Location: Jaku Joined: Aug 02, 2013 02:41 Messages: 5 Offline

Feb 08, 2016 20:37

Yes, I was in the same boat with constant crashes with PD 13 and 14, was pissing me off to the point where I nearly asked for a refund... uninstalling geforce experience did the trick for me, now I'm smooth sailing again *Blip*

Anonymous

Feb 08, 2016 20:56

Well then, everyone!

I think we're all agreed. Nvidia needs to do some "homework" and get their hardware/software sorted out, pronto! It's causing far too much conflict with Power Director, versions 13 and 14 and needs urgent attention.

Cheers!

Neil.