Quote:
I have tried PD on three different pc's thinking that was the problem. To my dismay it is the program. I have wasted so much time trying to produce the same video over and over to have the same outcome. App. 30 minutes into the production the program shuts down. Then when I try to open the project again it closes the program again. I would never have wasted all this time or even bought the program if I had any idea that this happens so much. I did what tech suggested, deleting everything and reistalling the PD. It didn't work - same outcome. If anyone has any suggestions I would appreciate it. However, I won't format my hard drive because the laptop I now have is brand new.
I'm curious to know more on this issue.
1. What version of PowerDirector are you using and the build number? Look in - Help/About.
2. What are the video file formats (extensions ie avi, mov, mpg) you have in the time-line?
3. What is the video source - video camera, DVD, net download or other and state what the other is?
4. What's your region setting - NTSC or PAL
5. What transitions have you used - how many?
6. List the actions you have taken from time-line to include all the "Create" options. In bullet point (numbered 1,2,3, format) list style.
7. Have you produced a DxDiag.txt file for Tech Support?
Start/run/Write in DxDiag/OK and then save the data as a text file.
8. Have you defragmented your hard drive.... okay I know it's a new computer...?
9. Open the pds file in Notepad and save it as a text file. Right Click on the pds file select Open with/Choose program and select Notepad MAKE SURE the Always box is unticked.
You can attach the information to a posting.
Dafydd