Hi Dafydd B,
1. I uploaded on my Google drive a small capture sequence:
https://drive.google.com/file/d/0B4M-5o5vqkGNc0JlVHhpbmRicms/view?usp=sharing
On the video I kill the process after it hangs. Otherwise it lingers forever (or for a long time). Sometimes it dies itself in an instant and I get Cyberlink crash reporter that tells me that PDR.exe has crashed and offers to send a crash report. I send a couple with my mail account and informed Cyberlink later about them.
2. My computer data:
Cyberlink PowerDirector 14.0.2302.0, SR number VDE151023-05
I attach dxdiag file in English (had to change the language
, otherwise everything is in Russian).
3. I reinstalled it a couple of times the following way:
a. Uninstalled everything that PowerDirector installed one by on from the control panel. Even the Microsoft C++ libraries.
b. Looked through all the Windows folders: Program files, Users, etc (searched with windows search "Cyberlink") and deleted them all.
c. Looked through the registry with Regedit (but did not find anything there). It looks like uninstaller works well.
d. Restarted the computer.
e. Installed everything again. Strangely enough, after all that I still had all my preferences in PD set up correctly. I forgot to delete something or it saves them on the server somethere?
f. Manually deleted all the temporary files.
g. Reinstalled Nvidia driver.
I tried everything that I could except reinstalling the Windows (I would prefer to avoid it).
Thanks for help.
Filename |
Pavel_Kolotilov_64_DxDiag.zip |
|
Description |
Dxdiag file |
Filesize |
14 Kbytes
|
Downloaded: |
372 time(s) |
Best regards,
Pavel Kolotilov