PowerDVD audio slider has not effect on the playback's audio

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Aviate27

Newbie Location: . Joined: Dec 25, 2015 18:53 Messages: 2 Offline

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Dec 25, 2015 19:00

Why is it that there is absolutely NO EFFECT on the audio volume when using the audio slider within PowerDVD or the Volume Mixer in Windows? This is refund status for me because I do not desire to lower my SYSTEM volume when I should be able to adjust the PROGRAM volume. I have other things I need to hear while watching. Does anyone know of a fix for this? Thank you in advance.

Aviate27

Newbie Location: . Joined: Dec 25, 2015 18:53 Messages: 2 Offline

Jan 01, 2016 21:05

I have tried uninstalling and reinstalling PowerDVD to no avail. The audio slider does not actually change the audio volume via the sliders in both PowerDvD and Volume Mixer for PowerDVD. I'm using 7.1 Razer Tiamats with an ASUS 7.1 Xonar DSX soundcard.

Hicham_B

Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline

Jan 02, 2016 05:26

Hi Aviate27,

Please contact our customer support team: http://support.cyberlink.com

Best regards
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

Billy7

Member Joined: Sep 27, 2014 17:49 Messages: 93 Offline

Jan 02, 2016 07:57

Turn off wasapi exclusive audio option in powerdvd settings. Haswell 4770k watercooled @4.6 ghz. 16GB RAM,
Nvidia 980TI GTX, Marantz AV7702mk2, Apogee Duet, 3x Adam A77X, 4x Mackie MR5's, 4X Mackie CR4
Panasonic PT-AT6000e projector, 120" fixed projector screen, Panasonic ST30 50" TV.