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Loosing audio when fast forwarding blu-Ray.
BydeBoyd [Avatar]
Newbie Joined: Dec 24, 2015 04:46 Messages: 2 Offline
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Hi,

Can anyone advise how to resolve my audio problem?

I loose audio when I stop fast forwarding a movie. The movie still runs ok, just without sound.



BydeBoyd
Rob1492 [Avatar]
Newbie Joined: Jan 20, 2012 00:52 Messages: 47 Offline
[Post New]
Hi BydeBoyd, welcome to the forum.

I hope I don't scare you away, but I am going to be a grouch and say you can't "loose" audio. You can lose audio.

You can loosen your tie, but if you lose your tie, you don't have a tie.

You are only one of ten million people now using the word incorrectly in epidemic proportions.

Thank you for allowing me to vent, and I hope someone can find a solution for your problem.


Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New]
Hi BydeBoyd,
Have you uploaded your sound card?
Best regards
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
BydeBoyd [Avatar]
Newbie Joined: Dec 24, 2015 04:46 Messages: 2 Offline
[Post New]
Hi Hicham,

The sound works fine until I fast forward, then play again. Video works fine, just no sound.

I am running Win10, on a 17TB media server with a pro sound card installed.

Cheers, Rob
Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New]
Hi BydeBoyd,

Would you plase provide me a DxDiag?

To create the DXDIAG:
Start => In the Search/Program field type "DXDIAG" and press the [Enter]
save to File and upload the file as Attachement

Greetings
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
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