Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
PowderDVD Very Slow to Play ISO File
Cliff1855 [Avatar]
Newbie Joined: Dec 23, 2015 18:54 Messages: 2 Offline
[Post New]
When I use PowerDvd to play an ISO file, PowerDvd sits and spins from between 8 to 30 seconds before the DVD starts to play. That seems way too long. Shouldn’t it be quicker?

By contrast, if I use Windows 10’s built-in ISO file mount capability, then use PowerDvd to play the DVD, everything is substantially instantaneous.

What’s the scoop?

Here’s the information requested for all problems.

PowerDVD full Version: 15.0.2211.58

PowerDVD Trial Verison?: No

PowerDVD SR DVD150828-09 (DVD150616-03)

PowerDVD TR Number (if shown): TR151019-002

Operating System (including x86 or x64 Bit Version): Windows 10 PRO 64-bit

Do you use administrator or restricted user account? : Administrator

Is your PowerDVD a Retail product or bundles with HW? : Retail

Used VGA: NVida GeForce GTX 750 Ti.

Used VGA driver version : Version 10.18.13.5382

Used Audio device VIA

Used Audio device driver version 6.0.11.1000

The Audio setting in PowerDVD and in OS (default devices)

Used ODD drive (full model name and Firmware Version) None

Used Display(s) ViewSonic VX2453

What kind of display connection (HDMI/DisplayPort/VGA/DVI) HDMI

What Display refresh rate do you use while Playback (24/25/50/60/120/...)

Are you using single or dual monitor environment Single

Are you using clone or extended mode (if use two display)(3D only) None

Please provide detail info about 3D setting in PowerDVD

What kind of Antivirus SW are you using Norton Security

Which Internet Browser Software is installed IE 11 and Chrome

Do you use virtual ODD (e.g Daemon Tools) None

Did you try with AERO on/off (especially on low end VGA) Yes

Do you use Hardware acceleration/Software Decoding or TrueTheater Effects? Yes
 Filename
DxDiag.txt
[Disk]
 Description
 Filesize
65 Kbytes
 Downloaded:
198 time(s)
Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New]
Hi Cliff1855,

Please contact our customer support team: http://support.cyberlink.com

Best regards
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
Powered by JForum 2.1.8 © JForum Team