Quote: Hi There,

Please can someone direct me,my back up hdd crased with my installer file for PowerDirector 7 and cannot find it to download, I onlyhave my product key, please can someone help me with V7, please please

It would seem to the the right time to purchase a new version of Powerdirector. The current version is Powerdirector 14.

http://www.cyberlink.com/index_en_US.html?r=1 Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Hi there,

I need 7 to complete the Burning of a disc, and cannot use 14, once done with 7 I will purchase 14,



Please any one, I just need the software, I have my own product key, Please can someone help me

andries1976

I don't think you can use the same "product key" with a different copy of PD7. The product keys are unique to each copy as they come off the production line at Cyberlink. I have my old PD7 but it's key will be different to that of yours. Didn't you get the disc? I installed PD5, then 7, then 8 and finally 14, each, in turn from the actual physical installation disc(the only way to fly! At least it is, for me anyway) and the product... or CD Key is printed on the sleeve which holds the disc.

Cheers.

Neil.

Mine was a trial download version from Cyberlink website, then after that I purchased via the website they then mailed the product key to me

Hi Andries,

If you purchased it from the CyberLink web site, then they will have a record of your purchase. Just contact customer service with the email address you used (i.e. the email address the product key you mentioned was sent to) and they should provide you with a fresh download link for the PowerDirector 7 build.

https://membership.cyberlink.com/support/customer-services.do

Dave

Great Thank u Dave,

Hi, andries1976

CLD has given you the answer you need. Cheers, CLD! As I stated, the product key is unique to eack copy of Power Director, whichever version you purchase, be it as a download or as a physical disc(the way I much prefer to have them), and the key for onde copy of PD7(for example) will not activate another copy of same.

Cheers for now and good luck in procuring your new copy of PD7. A tip though, burn it to DVD when you do get it and print the key on the label so as to have a back-up copy.

Neil.

Yes they did, but I have used 7 with windows 7 from the day of purchased, Why now can u CLD not help me just to download the exe file like I did that time, with the link and username and password,

I never had problems with powerdirector 7 on windows 7, now ive been told its not compatible with windows 7...

That is my next plan to put on DVD with product key, but I still have problems finding it. I am really despirate in getting it

Hi Andries,

It may be the case that it does not officially support Windows 7, as the last patch for retail PowerDirector 7 came out before the release of Windows 7 in July 2009.

Doesn't matter though. If they found your record, just tell them that you want to download link to the software. Tell them that you want to install on Windows 7. It is not there place to tell you can't try, they should just warn you that it might not function correctly.

Dave

Hi Dave,

Thank u I will do that

2 days now, that I dont here from Customer support....

Hi Andries,

Can you give me your support ticket number? The one you received when you submitted your latest inquiry?

David

Hi David

Yes sure,

CS001533632

Before the ticket number I have sent u now, I have sent 2 message before as well, which I also didnt here from anyone,

I would just like to thank every one in helping me out, I manage to get the EXE again.

Quote: I would just like to thank every one in helping me out, I manage to get the EXE again.

Well done! You'll be able to finish your project now!

Yes, all done and dusted,