Power director does not support Nvidia GeForce GTX960m ?

new2pdr

Newbie Location: --- Joined: Sep 18, 2015 08:54 Messages: 5 Offline

Solved by

Sep 18, 2015 09:11

Just installed the software in my Acer VN7-591G laptop which has got an Intel HD4600 and GeForce GTX960m 4GB display card. The card to be used by each program can be chosen via the Nvidia control panel. I could do the selection for Power Director 13 but not for version 14. The box for selecting the preferred graphic processor is grayed out ( see the attachment ). May I know if this is normal ?


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optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Sep 18, 2015 13:00

new2pdr

Newbie Location: --- Joined: Sep 18, 2015 08:54 Messages: 5 Offline

Sep 19, 2015 21:40

The spec of PD14 from the official website at http://www.cyberlink.com/products/powerdirector-ultra/spec_en_US.html :

NVIDIA:
GeForce 8500GT/9800GT and above
GeForce GT/GTS/GTX 200/400/500/600 Series
PLEASE NOTE: For users of NVIDIA cards who have updated to graphics driver 340.43 or later, the video hardware acceleration feature in PowerDirector is no longer available. To re-enable hardware acceleration, please download and install an earlier driver.

Seems that it does not support my GTX960m ? in fact , in the video effect window, I can only see the logo of Intel Graphics in thumbnails where there is an indication of the graphic processor used ( see the attached picture ) . The speed of editing and rendering seems to be OK but I just wonder if it will be even faster if the Nvidia processor is used.


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This message was edited 1 time. Last update was at Sep 19. 2015 21:49

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optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Sep 19, 2015 22:15

I'm afraid you're misundertsanding what the statement says. It's not your fault, it's not clearly written!

The statement ONLY applies to the listed GPUs, all of which are several years old and all of which use nVidia's older chipsets (Fermi, Tesla). For anyone with those cards, the 340.43 driver and beyond no longer support CUDA hardware, and that's why the warning statement is there.

This has NO impact on nVidia GPUs with newer chipsets (Maxwell, Kepler) because they use OpenCL and nvenc.

The best source of info I can point you to is this sticky *thread* that decribes the situation in detail. Your GTX960m is brand new and has a Maxwell chip, so you're clearly not affected!

The more important issue is why you're seeing the QS logo instead of the black/green nVidia spiral on your FX. Is the Enable OpenCL ... box checked on the Preferences|Hardware Acceleration tab? From the Produce tab, are you able to select Fast video rendering and use the Hardware video encoder?

If you go to Device Manager and look under Display Adapters, do you see both HD 4600 and GTX 960m listed?

Also, please look at the sticky second from the top on the forum's index page (Welcome), and follow the steps to run and attach the DxDiag test. That will provide lots of technical details which might help shed light on what's going on. It's possible that your laptop isn't "showing" the 960m to PD, but let's see what the answer to the above questions turn up.

YouTube/optodata

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new2pdr

Newbie Location: --- Joined: Sep 18, 2015 08:54 Messages: 5 Offline

Sep 22, 2015 10:59

Thanks for your reply. Here is some more information about the issue :

PD14 : Trial version 14.0.2019.0 , SR number : VDE150717-03

My computer : Windows 10 , Core i7, 16GB , Intel Integrated Graphics + Nvidia Geforce GTX960m . Both cards are shown as enabled in the Device Manager of Windows . The DxDiag.txt file is attached.

Issues : If PD is launched with the Intel Integrated Graphic processor selected. hardware encoding can be enabled for some output formats when doing production although I cannot see any difference in the rendering time. However, if the Nvidia processor selected, hardware encoding canNOT be enabled for ANY formats. It is not sure whether the GPU is used during editing but the Nvidia icon in the task bar shows that no application is using the GPU. No matter whether the Nvidia or Intel processor is selected, the response of the video editor is always MUCH slower if OpenCL is enabled in the “Hardware Acceleration” page. Details can be seen in this video : https://www.youtube.com/watch?v=GTTzNARuoYs&feature=youtu.be

My question is : how to make PD14 utilize the GTX960m GPU ?

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This message was edited 4 times. Last update was at Sep 22. 2015 11:09

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optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Sep 22, 2015 14:33

Wow, there are SO many things going on there that I'd have had NO idea about without your video. Thank you very much for making that

You hadn't mentioned this was the TRIAL version up until your last post. The trial version does not support MP4 among other things

You don't have Quicktime installed. You might think that you'd only need it if you're going to be working with or producing to .MOV files, but it is required for PD to produce to most formats. Go to Quicktime.com and download and install v7.7.8. When you install it, you only need the Essentials files - everything else can be left out. That will give you access to more HA produce options and will likely speed things up when editing

You compared how slow things are with OpenCL on and then with it off. However, if you notice the times when PD wasn't that responsive with OpenCL off, it was when you dragged the scrubber past (to the right of) the farthest previous point. In other words, past the point where the effect would have already been cached. Try starting a project with Open CL off and do your tests, then turn it on and see if there's really any difference. On my machine, there's on a slight delay when originally placing the effect and no delay at all when resizing it

I haven't seen the right-click, select graphics processor tool before. Where did you get it? It's possible that it's interfering with how PD interacts with the nVidia GPU but you'd need to install QT (and honestly, a paid version of PD14) to be sure. PD can work with both Intel and nVidia GPUs when they're both present, that's why it's possible that this app is interfering with how PD operates

I hope this helps you sort out some of the issues you're seeing. Let us know what happens after taking the steps I've suggested

EDIT: Your DxDiag results told me there was a brand new Intel video driver released yesterday. Thanks for that!

This message was edited 2 times. Last update was at Sep 22. 2015 22:12

PepsiMan

Senior Contributor Location: Clarksville, TN Joined: Dec 29, 2010 01:20 Messages: 1054 Offline

Sep 23, 2015 02:11

Quote: PD14 : Trial version 14.0.2019.0 , SR number : VDE150717-03

My computer : Windows 10 , Core i7, 16GB , Intel Integrated Graphics + Nvidia Geforce GTX960m...

My question is : how to make PD14 utilize the GTX960m GPU ?

hello.

with Windows 10, it will not work. read; http://forum.cyberlink.com/forum/posts/list/45534.page

because W10 uses drivers 35x.xx, you'll have incompatibility issues.

with Windows 7 and the driver versions -

347.88

347.52

347.25

it'll work fine, if you have the full version.

PepsiMan 'no bridge too far'

Yashica Electro 8 LD-6 Super 8mm
Asrock TaiChi X470, AMD R7 2700X, W7P 64, MSI GTX1060 6GB, Corsair 16GB/RAM
Dell XPS L702X i7-2860QM, W7P / W10P 64, Intel HD3000/nVidia GT 550M 1GB, Micron 16GB/RAM
Samsung Galaxy Note3/NX1

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Sep 23, 2015 02:17

FFP916

Newbie Location: Sacramento, CA Joined: Oct 20, 2015 13:04 Messages: 13 Offline

Oct 20, 2015 14:05

Quote: I'm afraid you're misundertsanding what the statement says. It's not your fault, it's not clearly written!

The statement ONLY applies to the listed GPUs, all of which are several years old and all of which use nVidia's older chipsets (Fermi, Tesla). For anyone with those cards, the 340.43 driver and beyond no longer support CUDA hardware, and that's why the warning statement is there.

This has NO impact on nVidia GPUs with newer chipsets (Maxwell, Kepler) because they use OpenCL and nvenc.

The best source of info I can point you to is this sticky *thread* that decribes the situation in detail. Your GTX960m is brand new and has a Maxwell chip, so you're clearly not affected!

Newb here. I just purchased a new dell XPS8700/ windows 10/ i7-4790 Processor 3.6GHz/ 16GB RAM/ 1TB hard drive, and NVIDIA GeForce GTX 745 GPU. The PC is in the mail. While shopping for PD14 I found the compatibility issues listed on the specs page - then I fell down the rabbit hole. Ive read every forum, article, driver, wiki on this topic but can't find a direct answer. Luckily, I feel much smarter, thanks to all of the contributors...

I ask, before this PC arrives, is the GTX 745 GPU a newer chipset with maxwell/kepler architecture? I can't find which side of the fence it falls on: new and uneffected by current drivers, or old and requiring driver manipulation? I'd hate to buy a new computer and immediately have a compatibility issue with the it's primary purpose.

Thanks in advance! Dell XPS 8700
WIN 10 64-bit
i7-4790 (8M Cache, up to 4.0 GHz)
16GB Dual Channel DDR3 1600MHz - 4 DIMMs
GPU - NVIDIA GeForce GTX 745 4GB DDR3
HDD - 1TB SATA 6Gb/s,7200RPM

FFP916

Newbie Location: Sacramento, CA Joined: Oct 20, 2015 13:04 Messages: 13 Offline

Oct 20, 2015 16:31

I may have found my answer.

This wiki page has a Nividia spec chart:

https://en.wikipedia.org/wiki/List_of_Nvidia_graphics_processing_units#GeForce_700_Series

In the Geforce 700 series section, the writer states, "The GM107-chips are Maxwell-based, the GKxxx-chips Kepler."

My GTX 745 is listed as code name, "GK107-425-A2" which leads me to believe it is Maxwell architecture.

I won't be completely satisfied until one of you geniuses can confirm this for me. But as of now I'm breathing a sigh of relief. Dell XPS 8700
WIN 10 64-bit
i7-4790 (8M Cache, up to 4.0 GHz)
16GB Dual Channel DDR3 1600MHz - 4 DIMMs
GPU - NVIDIA GeForce GTX 745 4GB DDR3
HDD - 1TB SATA 6Gb/s,7200RPM

JL_JL

Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline

Oct 20, 2015 16:36

GTX745, a special OEM card, first generation Maxwell chip with assosciated capability. Can function with current drivers and current version PD14.

Jeff

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Oct 20, 2015 17:31

The chip for the GTX 745 card as shown on the Wiki page is the "GM107-300-A2" which is a Maxwell chip. The "GK107-425-A2" you quoted is from the GTX 740 in the previous row, is a Kepler card.

Big difference, but your card IS Maxwell-based

FFP916

Newbie Location: Sacramento, CA Joined: Oct 20, 2015 13:04 Messages: 13 Offline

Oct 20, 2015 17:40

Oops. Ya, I read/translated it correctly, but copied the wrong row. Thanks for the feedback guys! That's all good news.

I can't wait to enter the world of modern technology. My old system doesn't even compare. Dell XPS 8700
WIN 10 64-bit
i7-4790 (8M Cache, up to 4.0 GHz)
16GB Dual Channel DDR3 1600MHz - 4 DIMMs
GPU - NVIDIA GeForce GTX 745 4GB DDR3
HDD - 1TB SATA 6Gb/s,7200RPM

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Oct 20, 2015 17:51

You'd actually be fine either way. Only some of the 600 series are new enough to have Kepler/Maxwell chips, and all but two of the 700 and all 900 series are OK. It looks like only the 705 and 730 have Fermi chips

PepsiMan

Senior Contributor Location: Clarksville, TN Joined: Dec 29, 2010 01:20 Messages: 1054 Offline

Oct 21, 2015 02:04

welcome to the forum.

Quote: I may have found my answer.

This wiki page has a Nividia spec chart:

https://en.wikipedia.org/wiki/List_of_Nvidia_graphics_processing_units#GeForce_700_Series

In the Geforce 700 series section, the writer states, "The GM107-chips are Maxwell-based, the GKxxx-chips Kepler."

My GTX 745 is listed as code name, "GK107-425-A2" which leads me to believe it is Maxwell architecture.

I won't be completely satisfied until one of you geniuses can confirm this for me. But as of now I'm breathing a sigh of relief.

Quote:

GTX745, a special OEM card, first generation Maxwell chip with assosciated capability. Can function with current drivers and current

version PD14.

Jeff

first gen Maxwell, then PD14's HEVC H.265 decoding and encoding will not work with your GTX 745m.

same boat as my GTX 750Ti, that'll also translates to no HA in HEVC H.265...

happy editing.

PepsiMan

'garbage in garbage out'

This message was edited 2 times. Last update was at Oct 21. 2015 02:11

'no bridge too far'

Yashica Electro 8 LD-6 Super 8mm
Asrock TaiChi X470, AMD R7 2700X, W7P 64, MSI GTX1060 6GB, Corsair 16GB/RAM
Dell XPS L702X i7-2860QM, W7P / W10P 64, Intel HD3000/nVidia GT 550M 1GB, Micron 16GB/RAM
Samsung Galaxy Note3/NX1

FFP916

Newbie Location: Sacramento, CA Joined: Oct 20, 2015 13:04 Messages: 13 Offline

Oct 21, 2015 02:22

Quote:

first gen Maxwell, then PD14's HEVC H.265 decoding and encoding will not work with your GTX 745m.

that'll also translates to no HA in HEVC H.265...

happy editing.

PepsiMan

'garbage in garbage out'

thanks for the welcome. I'm still learning some abbreviations and not familiar with HEVC H.265 (plus I don't even have PD yet). I've been lead to believe that maxwell and keplers are exempt from the drivers that interfere with HA. So, I'm confused by you're reply. What am I missing? Dell XPS 8700
WIN 10 64-bit
i7-4790 (8M Cache, up to 4.0 GHz)
16GB Dual Channel DDR3 1600MHz - 4 DIMMs
GPU - NVIDIA GeForce GTX 745 4GB DDR3
HDD - 1TB SATA 6Gb/s,7200RPM

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Oct 21, 2015 02:51

You're not missing anything, it's just a case of TMI, too fast

Most likely you'll be producing to AVC/H.264 (maybe as an MP4) which is probably the most common HD and 4k format these days. Your card will be able to work as expected with PD if you decide to use hardware encoding. Nothing to worry about.

PepsiMan was relating that neither his nor your video card will be able to provide hardware encoding in the much newer HEVC/H.265 format. You will still be able to produce to that format if you want, but only using your CPU.

Many people find that producing with the CPU produces higher quality videos, and often the speed difference is fairly minor between hardware (GPU) encoding and software (CPU) encoding.

However, some people want to produce at the fastest possible speed, and if you eventually decide that that's what you want, you'd need to get a newer 900 series card to get a hybrid or true hardware H.265 encoder.

For now, I don't think any of this really matters on your end and I think you should just focus on getting PD installed and start having fun making videos. There's plenty of time for upgrades down the road if you find that you really need more speed!

This message was edited 1 time. Last update was at Oct 21. 2015 03:09

FFP916

Newbie Location: Sacramento, CA Joined: Oct 20, 2015 13:04 Messages: 13 Offline

Oct 21, 2015 03:04

Copy that. Understood. Thanks for the breakdown.

I'm probably not going to need or notice the HEVC H.265 quality at my level.

I look forward to the arrival of my new PC, PD14 and many hours lost to producing useless home videos.

Keep up the good work. Dell XPS 8700
WIN 10 64-bit
i7-4790 (8M Cache, up to 4.0 GHz)
16GB Dual Channel DDR3 1600MHz - 4 DIMMs
GPU - NVIDIA GeForce GTX 745 4GB DDR3
HDD - 1TB SATA 6Gb/s,7200RPM