No sound on 1 of 3 DVD/Bluray players

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Ian26

Senior Member Location: Melbourne, Victoria, Australia Joined: May 17, 2014 08:08 Messages: 188 Offline

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Sep 16, 2015 04:56

Hi there,

I have just burned a project to DVD, but it won't play on 1 machine. I have 2 DVD and 1 Bluray player. It plays on Bluray and 1 of the DVD players. The player is newer than the one with no problems. Also it plays OK on the computer.

Anyone have any idea why this is happening?

Thanks.

EDIT: I thought the problem might have been the re-installation of PD12 after my HDD decided it wanted to go to HDD heaven. But on checking projects prior to August this year, the same problem existed on projects produced since October last year (2014). Is it a problem with PD12 itself or just my - and other peoples - DVD players. It can't be age because my primary DVD player is about 10+ years old and it is OK along with the Bluray. The secondary player is about 3 years old.

This message was edited 1 time. Last update was at Sep 16. 2015 21:09

IanB
PowerDirector Ultimate 18.0.3801.0 (64bit)
Dell XPS 8700, Win 8.1
4th generation Intel(R) Core(TM) i5-4460 processor (6M Cache, up to 3.4 GHz)
Nividia GeForce 720 Version 372.54 GB Dual Channel DDR3 1600MHz (4GB x 2)
2 x 1TB 7200RPM SATA Hard D

borgus1

Senior Contributor Joined: Feb 27, 2013 00:33 Messages: 1318 Offline

Sep 18, 2015 23:10

Have personally experienced that problem on many occasions in a professional setting - for no apparent reason. Logic dictates that the newer player should outperform the old.

It's not inconceivable that the unit has a slightly misaligned or dirty laser. Run a "cleaner" disk or manually swab the laser.

Try a different media brand.

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