When I installed mine (Director Suite 4) it asked for the activation key as part of the installation, (fairly early on) rather than after installation.

May be worth un-installing / re-installing?

The activation key came as part of a seperate email at the time of purchase.

Others on here may have a better / more specific answer. Director Suite 365
AMD FX-8320 3.50 GHz Eight-Core
Samsung SSD 850 EVO 250gb (OS)
Seagate 2TB SATA-III Hybrid 7200RPM Hard Drive (Data)
Toshiba 4TB SATA-III Hard drive (Archive)
24GB Memory
Nvidia GeForce GTX 650 2gb
Microsoft® Windows 10 (64-bit)

No luck. I tried twice, once with admin rights. It quits before I see an activation window

Are you saying it quits before the programme is even fully installed? If so this would indicate something wrong with the download.

Try download again? Director Suite 365
AMD FX-8320 3.50 GHz Eight-Core
Samsung SSD 850 EVO 250gb (OS)
Seagate 2TB SATA-III Hybrid 7200RPM Hard Drive (Data)
Toshiba 4TB SATA-III Hard drive (Archive)
24GB Memory
Nvidia GeForce GTX 650 2gb
Microsoft® Windows 10 (64-bit)

The program seems to install completely. It then prompts "start powerdirector now?" It starts to load with a grey box that says activating. Then another grey box appears and says activation failed. Then it quits.

Do you have Internet connection? I saw the activation window appear couple of times then programme loaded, I assume it was connecting with the Cyberlink server, may be very busy first day of new programme? They have also been known to have activation issues in the past so may be more to do with them than you? Worth trying later? Director Suite 365
AMD FX-8320 3.50 GHz Eight-Core
Samsung SSD 850 EVO 250gb (OS)
Seagate 2TB SATA-III Hybrid 7200RPM Hard Drive (Data)
Toshiba 4TB SATA-III Hard drive (Archive)
24GB Memory
Nvidia GeForce GTX 650 2gb
Microsoft® Windows 10 (64-bit)

Yes, I am connected. However you may very well be correct about it being a connectivity issue. Thank you for your observation.

Work-around time again! I downloaded, installed and regstered the trial version. Then I reinstalled the real ugrade and it loaded the activation window, accepted the key and loaded. All's right with the world.

I have the same problem.

Installed fine, entered the key i got by email and it said no intern found, please activate later.

But how do i activate it? i can't find the option anywhere.

/J

I was able to activate a codec offline, but still cant figure out how to activate the program, please help.