When I installed mine (Director Suite 4) it asked for the activation key as part of the installation, (fairly early on) rather than
after installation.
May be worth un-installing / re-installing?
The activation key came as part of a seperate email at the time of purchase.
Others on here may have a better / more specific answer.
Director Suite 365
AMD FX-8320 3.50 GHz Eight-Core
Samsung SSD 850 EVO 250gb (OS)
Seagate 2TB SATA-III Hybrid 7200RPM Hard Drive (Data)
Toshiba 4TB SATA-III Hard drive (Archive)
24GB Memory
Nvidia GeForce GTX 650 2gb
Microsoft® Windows 10 (64-bit)