What version of PowerDirector do I have?

nalab1

Member Joined: Mar 10, 2013 13:40 Messages: 54 Offline

Solved by

Sep 06, 2015 14:24

Hi!

I upgraded from PowerDirector 12 Ultimate Suite to CyberLink Media Suite 13 Ultimate believing that I would get PowerDirector 13 Ultimate as part of the suite. When I look at my licence keys on the Cyberlink site, I see that I have a key for PowerDirector 13 HE3D - whatever that is! When I look at "About Cyberlink Power Director" I see that I have version 13.0.3130.0 installed. When I try to use the "Fix/Enhance" and then "Video Enhancement" feature when I am editing a video, I get a pop-up window informing me that -

"This version of PowerDirector does not support this feature." and informs me that this is available if I upgrade! If I click on either of the buttons on this screen (there are 2 - "Upgrade now" or "Learn more" neither of them work!

I could use this feature in PowerDirector 12 Ultimate

So my question is why can I not use this feature in version 13?

Any help would be welcome!

Regards,

Alan Dell XPS One 2720 Core i7 4790S, 16GB RAM
NVidia GeForce GT 750M 2GB DDR5
2TB Hard Disk
Windows 10
PowerDirector 15 ultimate

The Shadowman

Senior Contributor Location: UK Joined: Dec 15, 2014 13:06 Messages: 1831 Offline

Sep 06, 2015 15:21

http://www.cyberlink.com/products/cyberlink-media-suite-ultimate/edition-compare_en_GB.html

If I am reading the comparison site correctly the video stabiliser is not included in your version. Strange since it seems to be the most expensive. Panny TM10, GH2, GH4,

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Sep 06, 2015 15:27

Hi Nalab1

In the US, I don't even see Media Suite as an option on the products *page*

When you look at the "about" screen, what does it say to the left of the version number? It should look something like this:

This message was edited 2 times. Last update was at Sep 06. 2015 17:40

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Sep 06, 2015 18:35

Your question on PD13 was answered last week on this post: http://forum.cyberlink.com/forum/posts/list/45253.page . You may want to consider buying a different suite. You pay less and and get less. Anyway, The Shadowman has answered your question for now.

nalab1

Member Joined: Mar 10, 2013 13:40 Messages: 54 Offline

Sep 07, 2015 07:53

Hi,

Thank-you for your replies...

When I go to the about in my version of PowerDirector I get -

PowerDirector HE3D

whatever that is!

Regards,

Alan Dell XPS One 2720 Core i7 4790S, 16GB RAM
NVidia GeForce GT 750M 2GB DDR5
2TB Hard Disk
Windows 10
PowerDirector 15 ultimate

The Shadowman

Senior Contributor Location: UK Joined: Dec 15, 2014 13:06 Messages: 1831 Offline

Sep 07, 2015 08:31

I cant find any details for PD13, but attached is the equivilent for 11. I asume the range is the same. I think HE3D should be renamed to Very, Very, Light indeed.

http://www.cyberlink.com/support/product-faq-content.do?id=14952&prodId=4

This message was edited 1 time. Last update was at Sep 07. 2015 08:34

Panny TM10, GH2, GH4,

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Sep 07, 2015 08:35

Quote: Hi,

Thank-you for your replies...

When I go to the about in my version of PowerDirector I get -

PowerDirector HE3D

whatever that is!

Regards,

Alan

Link: http://www.cyberlink.com/support/product-faq-content.do?id=16448&prodId=4 Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

nalab1

Member Joined: Mar 10, 2013 13:40 Messages: 54 Offline

Sep 07, 2015 09:02

Hi,

Thanks for the replies... Looks like I have been scammed again by Cyberlink ... I assumed that the ugrade from my media suite that contained PowerDirector 12 Ultimate to the Media Suite 13 Ultimate would have PowerDirector 13 Ultimate instead of a skanky rubbish version... on their website it said something like ..."contains PowerDirector 13"... in the contents for the Media Suite 13 Ultimate...

Looks like I will have to bite the bullet and get another upgrade ...

Regards,

Alan

P.S. in the about box it indicates that it HE3D is a 64bit build ... Dell XPS One 2720 Core i7 4790S, 16GB RAM
NVidia GeForce GT 750M 2GB DDR5
2TB Hard Disk
Windows 10
PowerDirector 15 ultimate