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No Audio after applying latest patch PowerDVD13 Patch 5423.58
BOOSTEDI5 [Avatar]
Newbie Joined: Jan 17, 2012 21:03 Messages: 9 Offline
[Post New] Sep 01, 2015 20:49
After applying this patch PowerDVD_13.0.5423.58_Patch_DVD150317-03.exe I'm unable to get audio to work. This shows as being the latest patch for my version based on the update patch site.
Here's a screen shot of my version as well>



The program still shows audio as working but I don't get any sound output. What can I do to fix this? The latest version I have in my downloads that appears to be a complete release is version CyberLink_PowerDVD13_Ultra_DVD130719-14.exe.

I believe the previous patch I applied was this one based off what I have in my organized download update folders.

PowerDVD_13.0.4324.58_Patch_DVD140617-06.exe

Thanks for any/all help! I currently have "Silver" status access to the community. ~Enjoy~
emma13xia
Member Joined: Dec 10, 2014 01:59 Messages: 82 Offline
[Post New] Sep 02, 2015 02:09
Same problem happened on my Win 8.1 computer. Frustrating!
BOOSTEDI5 [Avatar]
Newbie Joined: Jan 17, 2012 21:03 Messages: 9 Offline
[Post New] Sep 02, 2015 14:12
Yes, I agree that this is VERY frustrating! Is Cyberlinks fix to just try and get me to upgrade to fix this issue? If so, I'll be looking at changing software suites and not using this anymore! ~Enjoy~
Kenneth [Avatar]
Newbie Joined: Sep 05, 2015 09:30 Messages: 1 Offline
[Post New] Sep 05, 2015 09:40
Same Problem here. I have updated to windows 10. everything was working fine until I installed latest update from Cyberlink. NO AUDIO<>
I went back to previous version. Had to uninstall then reinstall from original download. then install update before this one. Now audio is working fine.
Unless you are having a problem DON"T INSTALL THIS LAST UPDATE.
BOOSTEDI5 [Avatar]
Newbie Joined: Jan 17, 2012 21:03 Messages: 9 Offline
[Post New] Sep 05, 2015 17:31
I'm happy to report I manged to find my serial information and reinstall to get my audio working again!!First, I completely removed all of PowerDVD13 Ultra. Ran a ccleaner and rebooted.Then installed in this order testing out as I installed. cool

1st) CyberLink_PowerDVD13_Ultra_DVD130719-14.exe.

2nd)PowerDVD_13.0.3520.58_Patch_DVD131120-01.exe

3rd)PowerDVD_13.0.4324.58_Patch_DVD140617-06.exe

Currently Running

13.0.4324.58AUDIO WORKING!!/STABLE!! ~Enjoy~
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