Preview Lags / Marker Jumps

Gabriel95

Newbie Joined: Jul 24, 2015 10:31 Messages: 6 Offline

Solved by

Aug 11, 2015 16:19

Hi there. The support team couldn't really help me with this so I'm asking you guys. I have a problem with PD 13. After successfully editing many videos, it suddenly became extremely slow and laggy. I can import all my clips into the project and put them into the timeline. But as soon as I start the preview, it is extremely slow and laggy and at some point the image freezes and the time marker jumps ahead some 15 seconds (see attached video) while the audio is still playing in normal speed. It is impossible to edit my videos like this. The weird thing is that this problem appeared suddenly, I didn't change anything and I'm using the same camera etc.

Here's what I have already tried:

Set the preview quality to the lowest setting

Reinstall the program

Update all my drivers

Update PD13 to the newest version

Update my Computer to Windows 10

But nothing changed. I have also tried to use another (free) video editing software and there was no problem with the clips I am using. Furthermore I tried clips from another camera with PD13 and the same problem occured.

It is really annoying. Really hope someone can help...

Thanks in advance!

Filename	GabrielDxDiag.txt	Download
Description	DxDiag
Filesize	103 Kbytes
Downloaded:	270 time(s)

Filename	ScreenCapture_11.08.2015 22.12.18.wmv	Download
Description	Video
Filesize	4381 Kbytes
Downloaded:	280 time(s)


Filename	Screenshot (2).png	Download
Description	Screenshot
Filesize	1085 Kbytes
Downloaded:	35 time(s)

The Shadowman

Senior Contributor Location: UK Joined: Dec 15, 2014 13:06 Messages: 1831 Offline

Aug 11, 2015 16:30

Hi Gabriel

The first thing that I have seen is that you are using shadow files, but not waiting until all the clips are green before starting to edit. Failing to wait causes all sorts of problems including symptoms like yours.

The other thing I suspect is that your clips are high resolution or high bit rate, so could post a screenshot of your clip properties. Highlight clip, right click and select "view properties"

Also what is the build of your PD version?

This message was edited 1 time. Last update was at Aug 11. 2015 16:32

Panny TM10, GH2, GH4,

Gabriel95

Newbie Joined: Jul 24, 2015 10:31 Messages: 6 Offline

Aug 11, 2015 16:37

Thank you for your answer!

Yes, I have read about that in the forum. However, I also tried to open a project and only import one clip. The lag ocurred aswell.

Here are the properties of a clip (see attachment):

Type: H.264 AVC

Bitrate: 23.16 Mbps

Resolution: 1920x1080

Frame Rate: 25 fps

Profile: High Profile

Frame Type: Progressive


Filename	Screenshot (3).png	Download
Description
Filesize	543 Kbytes
Downloaded:	35 time(s)

This message was edited 2 times. Last update was at Aug 11. 2015 16:41

The Shadowman

Senior Contributor Location: UK Joined: Dec 15, 2014 13:06 Messages: 1831 Offline

Aug 11, 2015 16:39

Hi Gabriel

Further to the above, I would suggest that go here: http://www.intel.com/p/en_US/support/detect and see if you can upgrade your CPU with the latest driver (29th May 15) I think. Panny TM10, GH2, GH4,

The Shadowman

Senior Contributor Location: UK Joined: Dec 15, 2014 13:06 Messages: 1831 Offline

Aug 11, 2015 16:46

A powerful machine, low res clips. This shouldn't be happening.

I see you are using W10, so please say what build your version of PD13 is. Click on the icon in the top left corner of the screen. Panny TM10, GH2, GH4,

CV27

Member Joined: Feb 13, 2011 13:51 Messages: 77 Offline

Aug 11, 2015 22:41

I've had a similar but not identical situation (described in other thread). Your experience just adds to my suspicion that there's an internal bottleneck in PD13. It's somewhat unclear why PD13 struggles so much on systems with ample resources (see my signature).

The first thing many will jump on is you running W10. It may be worth it to try, although time consuming, to run in a W7 virtual partition (or other system) or ask another PD user to run your project and see the difference.

Regardless, I would suggest you officially submit a problem to CL, offering to upload your clip and project. The more issues documented, better the visibility of this issue. I7-4770, 3.40Ghz, 16GB RAM, Asus Z87-Plus Z87chipset, Sapphire ATI Radeon HD7850 PCI Express-16 3.0 2GB, Samsung EVO 840 SSD 1TB

Paul1945

Contributor Location: South Africa Joined: Apr 12, 2014 14:11 Messages: 327 Offline

Aug 12, 2015 01:43

Hallo Gabriel95
I think riding your problem..
1.shadow files of
2.Update ram to 32
Update all possible PD13 and win 10 needs SPEED
Last night also W10 Update.
Rest the recommendation from the Boys Pauls PC
X399 AORUS Extreme/AMD Ryzen2970WX/1xQuatro 4000 Driver:Geforce 419.67Skill V DDR4 64GB/3200MHz/Win10 prox64
Intel SSD 750/400 / Intel SSD 750/1.2Tb 1x4TB SSHD /1xSeagate 10TB pro
1xSamsung UA28D590 4k LUMIX GH5 1xLG HDR

oldthor

Newbie Joined: Aug 10, 2015 15:27 Messages: 6 Offline

Aug 12, 2015 06:55

32gb of memory!!! Wow I guess the minimum requirements for PD13 are sort of meaningless.

Paul1945

Contributor Location: South Africa Joined: Apr 12, 2014 14:11 Messages: 327 Offline

Aug 12, 2015 09:32

Hi Jphn

Sorry but the most want to do Editing 4 k ( 1080/25 ore more..... )GoPro etc. and from Experience ...you will remember me

spezial after Paying learning Money

Pauls PC
X399 AORUS Extreme/AMD Ryzen2970WX/1xQuatro 4000 Driver:Geforce 419.67Skill V DDR4 64GB/3200MHz/Win10 prox64
Intel SSD 750/400 / Intel SSD 750/1.2Tb 1x4TB SSHD /1xSeagate 10TB pro
1xSamsung UA28D590 4k LUMIX GH5 1xLG HDR