Dear Cyberlink support
Due to above posts I have moved to other software.
I didnt get a refund for a non-merchantable product - not much I can do about it living in Australia.
Just to let you know heaps of people are agreeing with me and cant believe the poor render of HD on bluray.
I proven with tests and other branded software its not the camera,method,etc.
Its your rendering engine. - You will slowly lose your customers this way by ignoring them and hoping they will go away quietly.
I am very disappointed with the lack of response from support, the refund matter and all the time wasted finding and proving the problem.
Anyway thats the internet for you - if you do get a problem with a product then the company can just go quiet and ignore you until you go away.
Steve