FREEZES, HANGS AND NOT WORKING SMOOTHLY EVEN AT THE START OF EDITING

JoeRos

Newbie Joined: Jun 20, 2015 17:18 Messages: 3 Offline

Solved by

Jun 20, 2015 18:23

I just bought PD13 Ultra and it's not working fine.Have contacted Cyberlink Technical support, did all those stuff they asked me to do but still the issue exists.During editing, the video on the Preview is like "slow motion" it does not match with the audio. Clicking "split" or any other buttons will make it hang and freezes from time to time.I am running on Windows 8.1 and meet all the system requirements for PD13.Please help!

Myk

Senior Member Location: The Hartland of Michigan Joined: Feb 05, 2015 16:09 Messages: 205 Offline

Jun 20, 2015 20:55

The minimum system requirements are just that. Minimum.
What is your Preview quality set at?
.
.
Never, under any circumstances, combine a laxative and sleeping pill on the same night.

PowerSpec G310
ASRock Extreme 6 A85X
AMD A10 6800K Quad Core Processor 4.1GHz
16GB DDR3-1600 RAM
EVGA GTX960 Super OC GPU
Windows 7 Pro

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

Jun 21, 2015 10:13

JoeRos,
welcome to the forum.
The editing of HD video is an extremely resource hungry hobby. This gets multiplied when you add FX and/or fixes to your video files.
Each added function puts more and more strain on the processor and can bring a fairly capable computer to it's kness, so to speak.
It is best to go to the stickies at the top of this forum, and provide for us some information.
http://forum.cyberlink.com/forum/posts/list/40225.page
Please provide Part A and Part B, and maybe someone can help.
A description or better, a snapshot of your timeline would also be very helpful.
Good luck. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

Noah

Newbie Joined: Jun 22, 2015 19:31 Messages: 3 Offline

Jun 22, 2015 19:52

when previewing my clips from the timeline in the viewer the video is extremely laggy and almost impossible to edit, anything I could do to fix this?
Here are my computer specs
AMD FX-8320 Eight-Core processor
3.5 ghz
8GB Ram
64-bit operating system, x64 based processor

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Jun 22, 2015 22:11

Noah - You need to start a new topic instead of a post reply to this one as your problem is different from the original poster here. Supply Part A and Part B.