Hi Mitchell,
To answer your question, no error message.
I actually got Power Director 5 NE to work by right clicking the .mod file and using the "Open with..." action.
Kind of a round about way to make it work. Cyberlink's comment was classic when I asked about fixing my issues...here is one comment.
We do not have a copy of the customized CyberLink softwares shipped with JVC products. So, we suggest you to contact JVC to get a copy of the softwares.
How does the company that makes the software and distribute to vendors NOT have a copy of it.
They did send a couple pages of procedures to try and get it to work, remove this, turn off that, reload this. restart your computer, etc. etc., all to no avail. Which I don't understand, for a piece of software that came w/the camera and designed to work with this camera.
Whatta ya do? You get what you pay for...and I guess the camera cost me $$$.$$, the software is considered free. So there ya go.